Question about Canon PIXMA MP830 All-In-One InkJet Printer
Error code 6A00
I had the same problem with my Pixma MP830 printer giving me a 6A00 error indicator. I solved my problem. Hope this will solve yours too. I moved the printer head over to the left. I noticed two black pieces of paper or sponges attaced to a spring on the right hand side where the head is at rest when not being used. I with a paper towel absorbed a little of the black in off the paper or sponge like material. I found the two white long pieces held by the spring were forward and would move. I used a ball point pen and moved the closed piece with the spring attached to the rear of the printer and it remained there. I surmised it was out of place because when I started up the printer again my 6A00 error code was gone and my printer was working again. It took me a long time to get to this point (like 6 hours) but that saved me from taking my printer in and spending like $80.00 or more for them to take care of the problem. Hope this helps you fix your Canon Pixma MP830 printer or other models giving the same error code to you.
CALL ME DON W
Posted on May 08, 2009
I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).
I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.
My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.
I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.
The following is what I discovered that cleared my error and now my printer is back to printing!
The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.
The "sponges" are located on the right under where the ink cartridge carrier "rests".
I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it. The “L” shaped piece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.
I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.
My error is gone and I can print again!
Posted on Dec 30, 2008
Thanks gigiwagner24. I have the same problem with my MP780. Just open the hood, move the ink box manually to the left, look at the bottom at the right where the ink box mormally rest, there is 2 small plastic pieces. They are supposed to be cover with black ink. One of them just poped up. I just softly pressed that one down. It clicked in place. Just close the hood. Press OK. The printer ran kind of resetting process. Then the error message gone. I can print normally. Hope this help.
Posted on Jan 01, 2009
DON'T BUY ANOTHER CANON PRODUCT AND YOU WILL NOT HAVE TO GET TAKEN AGAIN.
ALL THE SOLUTIONS POSTED, NOT TO MENTION THE SIMPLE, "UNPLUG THE UNIT", SOLUTION GIVEN BY CANON WILL NEVER FIX THE PROBLEM. IF YOU BUY ANOTHER CANON, YOU MAY HAVE THE SAME ISSUE AGAIN, CANON OBVIOUSLY IS GEARED TO GET YOUR CASH, AND NOT TO STAND BEHIND FAULTY, DEFECTIVE PRODUCTS THAT ARE PLAGUED WITH KNOWN PROBLEMS. CANON HAS READ ALL YOUR FEEDBACK, AND KNOW THAT HUNDREDS OF CUSTOMERS ARE SUFFERING BECAUSE OF THEIR POOR QUAILITY CONTROL AND POOR DESIGN. DO THEY CARE? ASK SOMEONE ON THIS SITE IF CANON WANTS TO REALLY HELP THEM. THIS PRINTER SHOULD HAVE LASTED YEARS, NOT DAYS OR WEEKS.
Posted on Oct 14, 2008
After trying the suggested fixes (moving carriage back and forth manually, checking and cleaning paper feed, making sure all rollers were free, etc., with no effect, I turned the whole thing upside down and shook it. Problem solved. Go figure.
Posted on May 18, 2008
6A00 is a problem with the sheet feed unit.
Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.
Posted on Nov 01, 2007
It appears there's more to this than just a failed sheet feed unit as Beni S-P would have us believe.
There is marginal behavior going on here... i.e. sometimes it simply prints fine straight away (obviously demonstrating that the sheet feeder is operational) and sometimes the 6A00 code pops.
Bilral's advice to turn upside down and shake worked for me (for the moment).
I have the feeling there's a flaky sensor at work here... or perhaps it's overly prone to build up from normal airborn particles.
Posted on May 21, 2008
6A00 error at start up ,
found dislodged parts/ rubbish preventing proper operation of carriage.
unit worked fine after clearing the blockage
Posted on Sep 05, 2009
Disappointed in this model. I would not buy the Canon MP series. This is the second one that has broken beyond normal repair (meaning an expensive service call to replace an inexpensive printer). My first one broke withing the first year and gave me some error code as well. I got that one replaced by the warranty. Here I am again 1 year later, out of warranty, and out of luck.
Posted on Oct 14, 2008
I have an MP830 that showed this same error code after a paper jam/crunch. I manually moved the print cartridge holder towards the middle and looked towards the right where the holder normally rests. Eureka! There were pieces of paper stuck on that end. When I removed them and restarted the printer, error code was gone!
Posted on Mar 04, 2009
Ok what do I do the repair my cannon printer mp830 with the 6aoo error. I have done every think I have been instructed such as unpluged both power and computer connection, turned power off and on and still nothing. after a few seconds the error message returns. The printer was printing and just stopped. I know the ink is low but did not receive that messages and also the lights for the ink cartages does not light up or blink or anything. I have not found any paper jams either.
Posted on May 02, 2009
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Posted on Jan 02, 2017
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