Question about Polycom SoundStation
The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station. On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button. Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider. If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps.
Posted on Jan 06, 2008
SOURCE: POLYCOM SOUNDSTATION 2W
I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.
Posted on May 05, 2008
SOURCE: Polycom soundstation 2W
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Posted on Jun 23, 2008
this does not appear to be the sound station problem it appears u ve connected this system behind an epabx extension .if yes the extension is programmed for a call disconnection time of 15 mins.ask ur epabx programmer to change it to infinite
Posted on Feb 08, 2009
You should be able to enter the menu of the phone to re-register it to the basestation. If you are having difficulty getting it to register, I'd recommend using a Mini USB cable to update the software of the phone. If you are still having problems, give support a call: 800 765-9266 (8:00am to 9:00pm EDT, Monday to Friday)
Posted on Feb 26, 2010
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