Question about Acer (KV.16X04.007) DVD Drive

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Acer aspire 5102 with philips sdvd8821 dvdram drive

Unable to view any data cd/dvds on the internal drive.
tried the dvd on other pcs and there files on the drive.
is this a driver problem?

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  • 5 more comments 
  • Anonymous Dec 20, 2007

    cant play any dvd's dont know why

  • Anonymous Dec 27, 2007

    i have the same issue

  • stener Jan 04, 2008

    I have the same problem. About a year ago I was burning some media on a DVD and NTI gave an error reporting it was an illegal request. Since that moment I couldn't watch dvd's no more but normal CD-ROM and CD's kept working until yesterday... help?

  • Anonymous Jan 06, 2008

    About a 3month ago I was burning some media on a DVD and NTI gave an error reporting it was an illegal request. Since that moment I couldn't watch dvd's no more but normal CD-ROM and CD's kept working

  • brecky Feb 22, 2008

    acer aspire 5580 with philips sdvd8821 dvdram drive problem, can't read any type cds

  • Anonymous Feb 29, 2008


  • edi006 Jul 08, 2008

    having problems with cd/dvd drive not recgonizing any dvd or cd used in it. work fine recently. removed recently added software and did system restore to previous point and still in not functional



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Alright. bubul78, your post is in no way shape or form a solution for the problems given by other users. I too have a acer laptop with the philips dvd drive in it, device manager detects the dvd reader and says it is running with no problems. i can hear the drive read the cd when inserted, tho when trying to access the drive through my computer the window hangs at the hourglass for a min or so, then says please insert a cd. only solution is that something is physically wrong with the drive. ok so solution found, replace the cd drive. but where is acers sight to order replacement parts? poor site navigation in my opinion.

Posted on Mar 11, 2008

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Unable to view any data cd/dvds on the internal drive.tried the dvd on other pcs and there files on the this a driver problem?

Posted on Dec 13, 2008

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Me too have the same problem and it happened after I tried to copy a dual layer DVD from a copy protected DVD with NTI. Is there any relation between the facts ?? Can a copy protected DVD lock the DVD drive when tried to copy.

Posted on Dec 13, 2007

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Various issues can cause drives to occasionally balk at writing optical discs. These run the gamut of physical, hardware, and software troubles.

Inappropriate or dirty media may be to blame. Make sure to match the type of recordable disc to the drive, and check each disc for fingerprints or other contaminants. If a disc is dirty, wipe it with a clean, soft cloth in a straight line from the center hole outward. Try a quality optical drive cleaning disc if you suspect dust contamination on the drive’s laser lens.

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