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Are you opening by pressing manual control or by using remote control? Quite often there is a small ' pinhole aperture next to the DVD drawer - if so , use a straightend paperclip to push into the hole in order to release the drawer.
There is no code to get it started for the first time. If you bought them brand new from the store then you need to return them and get new ones.
If you purchased them off of someone, then I would almost assume they sold you bad dvd players.
The reasons for a cd tray to not come out are A. The motor that turns the gears is not working properly thus not opening the drawer. B. The gears aren't connecting properly and are unable to push the drawer out like there supposed to. (Typically you will hear some clicking or grinding noises if this is the case).
Sorry about your luck, I would look towards replacing them for some that function correctly from the get go. Post back if you have anymore questions. Thank you for choosing Fixya!
I was given one of these the other day. I was told the drawer wouldn't open yet the machine seemed to function fine. I removed the six screws holding the top on the box and then removed the four screws holding the drawer assembly in place. As you lift the drawer assembly out of the box, make sure you release the two pieces of black retaining tape holding the data cable to the box floor. Turn the drawer over and you will see that there is a little sideways bar mounted on the front underside of the drawer assembly. This is sticking. As you press the OPEN button, jiggle this bar and the drawer will open. You may have to manually move the drawer cogwheel a little to help free it up. Hope this helps.
First, make sure the DVD Recorder is completely disconnected from the Main Supply.
Then, if you look on the base of the unit, (just underneath the front of the Disc Insert/Eject Tray), there is a small slot, (approx 25 x 8mm), in which you can see a small, white, plastic lever probably situated near the right-hand side of the slot.
Then move this lever gently to the left, and then turn it on and the tray opens by pushing the button.