Question about Ctm HS-2800 Power Wheelchair
Yes they do. Call CTM at 909-590-1388, ask for Luis, and he will look up a tech rep in your area.
This is a Shark joystick made by Dynamic Controls. The can service or replace it too. Here's their website, scroll down to U.S. and follow the instructions for troubleshooting and repair.
It's very easy to replace the joystick. Remove the 4 screws holding it on, unplug it from the base, and replace with new one. Buying the joystick from CTM is going to be twice as costly as going directly to the manufacturer. If you have a Phillips head screwdriver, you can do it yourself and save labor and service call.
Also, this company says they can repair it, but I've never used them before. But for $100.00, you can't beat the price. That's half of what a new one would be from Dynamic.
Also, be sure it's the joystick and not the controller, which the joystick "talks to". It's located down inside the base of the chair. It's made by Dynamic Controls too. Are you getting a "Flash Code?" That's explained at the first website service page I highlighted. Good luck.
Posted on Jul 11, 2009
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Posted on Jan 02, 2017
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