Question about Ctm HS-2800 Power Wheelchair

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Does CTM power chairs have a repair service that will come to the home?If not, where can I get my joystick repaired?I live in Santa Monica California

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Yes they do. Call CTM at 909-590-1388, ask for Luis, and he will look up a tech rep in your area.

This is a Shark joystick made by Dynamic Controls. The can service or replace it too. Here's their website, scroll down to U.S. and follow the instructions for troubleshooting and repair.,73,html/service

It's very easy to replace the joystick. Remove the 4 screws holding it on, unplug it from the base, and replace with new one. Buying the joystick from CTM is going to be twice as costly as going directly to the manufacturer. If you have a Phillips head screwdriver, you can do it yourself and save labor and service call.

Also, this company says they can repair it, but I've never used them before. But for $100.00, you can't beat the price. That's half of what a new one would be from Dynamic.

Also, be sure it's the joystick and not the controller, which the joystick "talks to". It's located down inside the base of the chair. It's made by Dynamic Controls too. Are you getting a "Flash Code?" That's explained at the first website service page I highlighted. Good luck.

Posted on Jul 11, 2009

  • lnavarro79 Mar 15, 2011

    Hello, CTM will provide you with a local delaer and will also direct you to Dynamic Direct. From here you can determine if is less expensive to buy a new one or get it repair with Dynamic.

    ctm homecare

    909-590-1388 x115


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