Question about Computers & Internet
Sometimes my wireless mouse and keyboard seems to have problems connecting to the receiver. The blue light does not turn on even if it is plugged in and I refresh the red connect button. This has happened with brand new batteries in it too. What should I do?
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Posted on Jan 02, 2017
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From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
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