Question about HP LaserJet 5100 Printer

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Hp Laserjet 5100 won't allow to print 11X17

I recently had to re-load all my software/drivers and the new hp laserjet 5100 driver won't allow me to print on 11x17 paper or allow me to save a custom size. The laserjet is accessed through another computer on our lan and the message that comes up when I try to set up the custom size is "this computer has not been configured to save settings" (or something of that nature).
Previously this printer allowed us to print 11x17 without a problem.

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Have you updated the firmware ?

Posted on Jun 16, 2009

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