Question about HP PSC 1410 All-In-One InkJet Printer

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Paper jam? How do I coreect a false paper jam? The scanner will print with no problem.

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Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:

  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Posted on Nov 16, 2007


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Why do i have a false jam reading?

I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages

Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam

Jul 02, 2014 | HP Photosmart C6280 Printer

1 Answer

How do I remove a document jam?

It could be a false positive for the paper jam. Check and make sure all of your sencer flags in the paper path are working properly.

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Have a false paper jam on my HP all-in-one J6400 series printer

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Apr 04, 2014 | HP Officejet J6400 series

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Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.

Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
  1. Pull out the jammed paper to remove it.
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.

Paper is jammed inside the machine:

  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.


  5. Gently move the print head to the center.


    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".

  6. Examine under the print head. If anything is found, remove it.


    Note Use a flashlight if necessary to check thoroughly.

  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".

Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

False paper jam

check front and rear paper sensors. Maybe they damaged. Clean optical sensors.

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Scanner Display Shows False Jam

You can try 1. reseting the scanner 2. uninstalling and reinstalling the software

PLEASE don't forget to RATE ME (FIXYA) for my help..........

Aug 15, 2008 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

I860 False Paper Jam Message

Check the back of the printer. There should be door at the bottom. Your paper jam could be there.

If this helps you, please rate me. Thanks, Patty

Nov 06, 2007 | Canon i860 InkJet Photo Printer

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