Question about HP PSC 1410 All-In-One InkJet Printer

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Paper jam? How do I coreect a false paper jam? The scanner will print with no problem.

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Re: paper jam?

Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:

  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Posted on Nov 16, 2007

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Fix repeated paper jams on Lexmark 901 Pro

If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.

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Why do i have a false jam reading?

I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages

Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam

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1 Answer

How do I remove a document jam?

It could be a false positive for the paper jam. Check and make sure all of your sencer flags in the paper path are working properly.

May 23, 2014 | Brother MFC-J470DW Inkjet All-In-One...

1 Answer

I have a HP LaserJet 1312nfi that is giving me a FALSE paper jam message. I repeat - FALSE PAPER JAM IN BACK DOOR. False false false. I have uninstalled it on my computer and nothing. I have opened it...

Hello Chris! Welcome to FixYa!

If you are facing False Paper Jam error in your HP Laser Jet 1312nfi but If you cant see any obvious paper jams, try to look closely into the rollers or the inside. There could be some tiny paper shreds stuck within those rollers. Or there could be a tiny piece of paper blocking the printer's sensor and thus giving you a false paper jam error.
The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.

1. Turn Off the printer and unplugged power before cleaning the rollers. This will allow the rollers to be turned by hand in most cases.
2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the back of the printer and check metal paper rollers (not the rubber rollers) in the interior of the printer. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
4. Close the back cover and reattach the rear access door.
5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds.
6. Print another extended self-test page.
After following these steps carefully, False Error message will be disappeared.
I hope this solution helps you
Let me know if you have any confusion in your mind.

Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed

Thank You for taking my service

Concerned: Muhammad Uzair

Jan 10, 2012 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.

Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
  1. Pull out the jammed paper to remove it.
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.

Paper is jammed inside the machine:

  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.


  5. Gently move the print head to the center.


    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".

  6. Examine under the print head. If anything is found, remove it.


    Note Use a flashlight if necessary to check thoroughly.

  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".

Thanks for using fixya......

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Are you getting false paper jams?

Please contact me back.


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False paper jam

Try cleaning the feed rollers with some alcohol on a lint free cloth. You may have some debris on the rollers.

Jan 31, 2009 | Lexmark P4350 All-In-One InkJet Printer

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False paper jam

check front and rear paper sensors. Maybe they damaged. Clean optical sensors.

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I860 False Paper Jam Message

Check the back of the printer. There should be door at the bottom. Your paper jam could be there.

If this helps you, please rate me. Thanks, Patty

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