Question about i-rocks External Hard Drive Enclosure - Silver Aluminum, USB 2.0, IR-9300 3.5in Drive Case

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Unrecognized hard drive

I have a maxtor diamondmax +9 hard drive in an irocks external enclosure that i am trying to use as a back up. when i go to MY COMPUTER it recognizes that something is there and calls it j. but when i go to PROPERTIES it has no info. all it says is the file type is RAW and shows the drive as full. when i go to DEVICE MANAGER it does not even recognize it at all. what are my options ? THANKS jn

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  • jmnme Jun 17, 2009

    hi nina, i have windows xp home. i have also contacted tech support at maxtor and was told by them that the problem was probably with the i-rocks enclosure. i was unable to get any info from i-rocks but the enclosure has never been used before. i'm not sure about the drive. i dont think it has been used either. thanks, jn

  • jmnme Jun 18, 2009

    i am looking for the disc now. will let you know if i can find it. jn

  • NinaE May 11, 2010

    Have you tried reinstalling the driver for the external drive ???

  • NinaE May 11, 2010

    What operating system do you have (i.e. Windows XP, Vista ...) ??

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4 Suggested Answers

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Posted on Jan 02, 2017

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Bubbabear64
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SOURCE: dropped hard drive

You can try using Ghost to back the data up. It sounds to me like a head crash.

Posted on Jun 14, 2008

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bob_computer
  • 3153 Answers

SOURCE: my irocks enclosure only came with 98 drivers

Xp does not need them but check the information below before you panic.

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

Posted on Aug 30, 2009

  • 118 Answers

SOURCE: How do I delete all

Usually hard drive disks are erasable so long as was an an empty space. However, the type of setting chosen during data encription causes the situation of erasability. For example, using an external harddrive disk as back up media storage media has specific requirements. The computer provides an integral means of least being compromised where data permanent encription may have been the options available during backup copying. The compoter provides the procedures of recording data into any connected external devices. Once the external device is reconnected to the computer, the options of requesting the user to either erase what has already been copied becomes one of the several displayable promps. Also, backup disks usually on connection to the computer assumes a necessity to restore to functioning mode. However, a least malfunctioning computer would simply display prompts asking the computer user to perform the most recent backup, or disregard because of least disfunction recognised from the system. Attempting is erase what has already been recorded becomes appropiate whenever the computer recognises any curroption of the files. A prompt is display asking to fix errors soon after connection. The computer user simple chooses to restore to default functionality the external hardrive. Amongs the options usually provided of the program prompt are format, delete, restore, or backup computer files once connection is recognised. keep in mind that, an external hard disk may be default rrecordable proving no options of erasing. Refer to the hard disk drive user guide as reference to achieve the process. Also, the user guide would have specified if the device is capable of alternations or not.

Posted on Jan 14, 2011

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