Question about Lexmark X6170 All-In-One InkJet Printer

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Hardware error Lexmark 6170

Hardware Error 0502

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I did what i read on a site put a bussiness card down into the right sidepush light on it it went threw like it was printing and a pen a writing pen came out-- i clean the thin plastic strip inside too like i think i read how to on this site maybe this site --but now my son took out the ink to check it and it won;t print so now i probably have to find out how to get it to print again.

Posted on Jun 19, 2009

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Please go to www.lexmark.com >>Technical Support >> Search for X6170. On the next search screen enter this ID number: ENUS16536

Don

Posted on Jun 17, 2009

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SOURCE: lexmark error message hardware error 0502

the printer cartridges go all the Way to the right and hit the side
with a bang sound. Then i get the [0502] error and i have tried everything posted on this site and others.

Posted on May 21, 2008

namzyanzy
  • 435 Answers

SOURCE: my lexmark x6150 says hardware error 0502

Hardware Error 0502 on LCD Display


Cause
The encoder strip may have gone out of range of the sensor, or it might be dirty.
Resolution
You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.
Check the encoder strip

    1. Switch off the printer using the power button.
    2. Disconnect the power cable from the back of the printer.
    3. Leave the power cable disconnected for 30 seconds.
    4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
    5. Take out both cartridges.
    6. Place an index finger on the encoder strip on either side of the cartridge carrier.

      pattlnk_1212009_1453-encoderstrip.gif

    7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
    8. Lightly press the strip first to the rear and then forward, if necessary.
    9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.


      pattlnk_2212007_1057-contacts%20reduced.jpg
      Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.

    10. Reconnect the power cable and switch the printer on again.
    11. Perform the hardware test, first without the cartridges and then with both cartridges. Click on the applicable article link below.

      How to Perform the Hardware Test on the Lexmark X5150
      How to Perform the Hardware Test on the Lexmark X6150/X6170


    12. Make a standalone copy.
    13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Thank you

Posted on Feb 14, 2009

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1 Answer

What does "Hardware Error 0502" mean?


The shaft that the ink cartridges travel back and forth on get buildup on it. If you clean it, your problem should go away...


Your answer and fix is here:


http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Jan 21, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Lexmark 6170 code 0502. How to correct? fgoff


The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

Jan 18, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Getting hardware error 0502


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav

Jan 05, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My lexmark 6170 displays error6170


TRY:http://support.lexmark.com/index?page=answers&startover=y&question=X1150&locale=en&productCode=LEXMARK_X6170&segment=SUPPORT&userlocale=EN_US#1

Nov 12, 2009 | Office Equipment & Supplies

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error 0502 from my fax series 6170


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.

May 07, 2008 | HP 1040 Plain Paper Inkjet Fax

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

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