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Un usual mtu failure with correct settings

I have an mtu failure when trying to connect to xbox live. all my settings are correct and mtu set at 1500 above what is require. I am useing a dlink router and ethernet cable to router pls help

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XBox Live is down today June 16th, 2009. It'll be down until either late tonight or early tomorrow. There is maintenance being done on the servers.

Posted on Jun 16, 2009

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Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

Mar 22, 2011 | Microsoft Xbox 360 Console

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

2 Answers

My Xbox live requires me to set the MTU to 1364 but I cannot find anywhere on my DLINK DSL2642B router to set the MTU, any ideas?


1. Connect to your router's admin interface. Usually 192.168.0.1. The default username is "admin" (without the quotes) and the default password is blank.

2. Click on the WAN button from the left vertical menu.

3. Find the "MTU" towards the bottom, enter your desired MTU value (usually 1500, or 1492 for PPPoE) in the text field, and click Apply. The router will restart to apply the new settings.

Mar 01, 2011 | Computers & Internet

1 Answer

Mtu setting


In some cases, MTU is not necessary to adjust. Its always automatic and defaulted to 1500. The router model that you have doesn't have MTU settings. You can download the User's Manual HERE. You must do port forwarding and open the xbox live port so you can play xbox live. If it keeps on telling you about MTU, you must set static IP address on your xbox's settings and power cycle your devices.

Jun 02, 2009 | Zhone (6218-I2-200) Router

1 Answer

Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

1 Answer

Xbox live MTU failure


The reason why you're getting an MTU error is because the MTU has already reached the maximum # of packets that are being sent. To resolve it.
Access the GUI of your Linksys Router and go to the MTU settings. Set it to 1500. The lower, the better

Apr 26, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

Connecting router to xbox live


To change the router's MTU, do the following steps.

1. Open Internet Explorer and type http://192.1680.1.1 on the address bar
2. It will prompt you for username and password. By default, no username and password is admin. If the default password didn't work, try to type your own password for the router.
3. When you get to the setup page, under the Setup Tab, look for MTU. By default it is set to Auto 1500. Just click on Manual and set your preferred value.
4. Click on Save Settings at the bottom of the page.

You're all set.

Nov 01, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

Mtu failure


This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

1 Answer

Mtu


If you have your Xbox connected through a router, most routers, on their control panel (192.168.1.100 for example) give you the option of setting an MTU, or leaving it to default. This option is normally found on the setup page of your routers control panel.

MTU stands for maximum transmission unit, basically a speed thing.

If you can set it, change it to something above 1500 depending on how fast your internet connection is, but I am fairly certain that 1500 is the minimum that you would want to have set for xbox live.

Another way to do it is, if your router has this option, set the MTU to Automatic. That way your router (should) be able to do all of that dynamically as the need arises.

I hope this helps to solve your problem, good luck!

May 16, 2008 | Microsoft Xbox 360 Console

2 Answers

Live


It's when Xbox live is temporarily down
For repairs and the etc.
It'll be working now.

Apr 21, 2008 | Microsoft Xbox 360 Console

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