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Bestdata cmx300v2 mtu setting is too low

I am running xbox live and it says that i need a 1364 mtu setting.. i have done some reading and is has no help to me in the manual. I have had xbox live running for almost a year and now it did this to me.. thanks for the help

-Matt

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My MTU is at 1500 and I get the same message. I don't think XBL is up yet. It is under repair.

Posted on Jun 17, 2009

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Cant connect to xbox live due to low mtu


Mine has been doing that lately too. Log into your router or what ever supplies internet to your xbox. Make sure the MTU is 1364 or higher. My router is set up to that and it still does that and doesn't work until the next day after about 12 hours I would guess. The xbox tells you what to do also.

Dec 17, 2010 | Microsoft Xbox 360 Console

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

2 Answers

How can I change my mtu on my wireless router to be able to play xbox?


Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Nov 21, 2009 | Zhone (6218-I2-200) Router

1 Answer

Connection interruption while playing xbox live


Xbox LIVE recommends using an MTU value of 1364(defaults are 1492 and 1500) on your router.

You will need to log onto your Router, go to the setup section, locate the MTU, set it to Manual, and change the Size to 1364.


If that doesn't work, you will need to clarify the following:
  1. How many machines(do you have other computers?)
  2. What router are you using
  3. Ethernet or Wireless?

Sep 28, 2009 | NetGear WGR614 Wireless Router

1 Answer

How do I cange the routers MTU?


Go to WAN setup

Go to MTU size

Enter there the value Then Apply
Reboot

Cheers. U R Done!

Please RATE the answer
:)
Thanks
Good Luck

Jun 17, 2009 | NetGear WGR614 Router

1 Answer

Aaaaaaaahhhhh mtu xbox wont work getting fed up wot is problem


xbox live is down for maintainence it will be back up 2moro

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox live is saying that i need 1364 mtu setting were do i go to change this.


that 1392 is a firewire, your xbox is in need a connection going to your firewire... install the firewire 1364 driver...

Jun 16, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

1 Answer

Mtu failure


This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

3 Answers

Changing the MTU setting


Log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

May 18, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

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