I would suggest turning off your phone and headset. Turn your phone back
on and put the headset into pairing mode (the headset needs to be
turned off when starting the pairing mode) pull up your menu on your
Bluetooth phone and try reconnecting the two again.
Below is the Explorer 320 User's Guide for more information.
Plantronics Explorer 320 User's GuideGood luck from
Headsets Direct!
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