Question about Cell Phones

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Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the text

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  • 24 more comments 
  • brummieboy Jun 16, 2009

    i have numbers stored in phone memory and i have coppied them to my sim card still have same problem

  • brummieboy Jun 16, 2009

    JUST GONE THROUGH PHONE SETTING CANNOT SEE ANNTHING RELATED TO THE PROBLEM

  • brummieboy Jun 16, 2009

    just waiting for the phone to reboot ive reset it back with factory reset

  • brummieboy Jun 16, 2009

    I have reset the phone ive sent a text message to myself its arrived back to the phone but i cannot get the phone to open the text message to check if name or phone number is above the message

  • brummieboy Jun 16, 2009

    do you know how i can do a hard reset on the phone,maybe this will help ?

  • brummieboy Jun 16, 2009

    Dont know what to do now as i carnt even check my text messages pessing message icon on bottom of screen but it just wont open messages

  • brummieboy Jun 16, 2009

    ok im doing that now bare with me

  • brummieboy Jun 16, 2009

    still not working

  • brummieboy Jun 16, 2009

    im pressing the message icon on the bottom of the phones screen but messages will not open.ive gone into menu then to messages pressed icon there and still wont open to get or send messages

  • brummieboy Jun 16, 2009

    i have done a hard reset on the phone ive just added my mobile number into the phone and coppied my number to sim card,just sent myself a text message messaged now opened ok but its still showing number not name

  • brummieboy Jun 16, 2009

    i have a new samsung omnia hd i8910

    the problem i am having is that i have all my friends and familys phone numbers in my omnia but if anyone texts me i only get thier phone number above the received message not the name of the person who has texted me.
    every phone i have owned has never done this before its always shown the persons name who has sent the text message

  • brummieboy Jun 16, 2009

    ive tried putting the numbers in both ways but still no good

  • brummieboy Jun 16, 2009

    Hi

    Is it possible for me to come back on here tomorrow has its getting late

  • brummieboy Jun 17, 2009

    i HAVE A SAMSUNG OMNIA HD I8910

    THE PROBLEM IM HAVING IS THAT WHEN ANYONE SENDS ME A TEXT I OPEN THE TEXT AND IT DOESNT SAY THE NAME OF THE PERSON THAT AS SENT THE TEXT IT JUST SHOWS THE PHONE NUMBER OF THE PERSON.I WANT THE PHONE TO SHOW THE PERSON WHO HAS SENT THE TEXT

  • brummieboy Jun 17, 2009

    Hi

    I have done factory restore,i have also done a hard reset which take the phone back to the way it was wen i purchased the phone.



    I have stored my numbers in the phone on the phone memory and coppied them to the sim card.



    Ive never has this happen to me before every mobile i have had has always shown the persons name who has sent the text

  • brummieboy Jun 17, 2009

    If i text my freinds my name comes up on their phone but its just that if someone sends me a text i just get phone number which is a pain as i dont know who has sent the text to me

  • brummieboy Jun 17, 2009

    Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the tex

  • brummieboy Jun 17, 2009

    Yes ive tried that doesnt work.



    I have done factory reset and a full hard reset still no good

  • brummieboy Jun 17, 2009

    My work colleague tied to help me today with the problem that im having with my phone,i sent her a text to her phone and my name came up on her text message she then sent me a text message and it didnt show her name on the text it just showed her mobile number.



    On my phone ie call divert etc i clicked on the call barring icon just incase it had be activated but it asks for a code which i do not know,i wondered if this was causeing the problem

  • brummieboy Jun 17, 2009

    I contacted four people on ebay who were selling thier omnia hd's and asked them if they had any problems like im havin and all replied back to me saying that when they received texts the name of the person came up on screen with the text

  • brummieboy Jun 17, 2009

    Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the text

  • brummieboy Jun 17, 2009

    tried that doesnt work

  • brummieboy Jun 17, 2009

    Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the text

  • brummieboy Jun 17, 2009

    Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the text

  • brummieboy Jun 17, 2009

    Hi I have just purchased a samsung omnia hd i8910 The problem i am having is i have stored all my friends and familys phone numbers home/mobile into my omnia but if any of them text me from their mobile i receive the text message but i dont know who has sent it has above the text message it only gives the phone number of the person who has sent the text message every other mobile phone i have owned has always come up with the name of the person who has sent me the text

  • brummieboy Jun 17, 2009

    Hi

    Do you have the link to samsung website

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7 Answers

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  • Master
  • 749 Answers

It looks like a bug in the firmware, you need to upgrade it to the newest one from the samsung website.

Posted on Jun 17, 2009

  • Muzzammil Ishfaq
    Muzzammil Ishfaq Jun 17, 2009

    Here, first try to restore the phone to its factory defaults to do this use your manual or use a online one (one on the link)

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  • 223 Answers

If you can, scroll up to the number when you have opened the text message and press your menu button. Highlight the choice to view the contacts name instead of the contact's number.

Posted on Jun 17, 2009

  • Blackberry_U
    Blackberry_U Jun 17, 2009

    Also, make sure that their full numbers including area codes are stored in your address book.

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  • Cell Phones Master
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This is not your phone, the text message sender has privacy settings to block there name, all phones can do this, it is like a unlisted number or caller ID blocked.

Posted on Jun 17, 2009

  • yadayada
    yadayada Jun 17, 2009

    my answer is correct

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  • Master
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How about a factory restore?That should solve the problem,try that?

Posted on Jun 17, 2009

  • heeman mohun Jun 17, 2009

    I think you it is faulty if a factory reset is not helping..

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  • 1,144 Answers

Not all phones show name ,just the number?

Posted on Jun 17, 2009

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  • 987 Answers

Have u saved the number with +(country code ) then the number ??

Posted on Jun 16, 2009

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  • Cell Phones Master
  • 13,433 Answers

I think for that feature to work you need to have the contacts either on the phone or on the sim card, Try having them on both locations. Save them to your sim card also.

Lets start with that, and drop me a messages ones you have tried it.

Posted on Jun 16, 2009

  • 6 more comments 
  • Ekse Jun 16, 2009

    look into the following settings.

    settings-> phone settings -> messaging, go over the messaging settings. and see if there is anything related to the problem.



  • Ekse Jun 16, 2009

    Also try the reset option you have in the settings, factory defaults or reset settings.


  • Ekse Jun 16, 2009

    *2767*3855#

    that comes from my memory, it might be wrong I have to check from the papers.
    Note that it will remove all your details.




  • Ekse Jun 16, 2009

    Okay, try turning the phone off for a moment, even take the battery out for a minute, then try again.

  • Ekse Jun 16, 2009

    no problem

  • Ekse Jun 16, 2009

    the messages do open now right? but the numbers are still showing instead of the names? right?

  • Ekse Jun 16, 2009

    Restore it to defaults from the settings again, if it doesn't work, take the phone to your dealer, you will most likely have to get a update / flash to the latest available firmware or possibly to a older firmware to get it work as you want it to. if your dealer can't do it, since its brand new, maybe they will replace it to another one, or you will have to send it to samsung.






  • Ekse Jun 16, 2009

    I think this will need a software update / firmware / internal software update. Check with your dealer and contact samsung for it.

    you can look and see if theres a update available that you can do at home
    http://www.samsung.com/us/support/downlo...

    or contact samsung with this page
    http://www.samsung.com/us/info/contactus...

    or

    http://www.samsung.com/us/support/main/c...


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