Question about Motorola Mobility RAZR V3

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Razor need your help, I have a Razor and it keeps shutting off on me ( when I am not using it). I took it to US Cellular and they told me that I should shut my phone off everyday for 1 hour so my battery can regenerate. I have never heard of this before and I think they are feeding me a line of bull!!

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  • Hessey Nov 03, 2007

    I haven't had a chance to try to change the battery, the battery is only 3 months old. How do you go about getting the phone upgraded?

  • Hessey Nov 04, 2007

    how do I go about telling US cellular that they need they need to upgrade my phone and they have told me that I need to get ahold of Motorolla on my battery? I am just upset, because I do like my phone!

  • Hessey Nov 04, 2007

    no, no, you are not upsetting me, just US Cellular! You have been more than helpful!! I am going to try the motorola website. Thank you very much



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Can't say I've heard that one b4 but I can say i leave my phone on 24/7 and never had a prob.
May be as simple as a battery prob try replacing that first if it still does not help then it will need a tech to look at it,maybe even upgrade the software

Posted on Nov 01, 2007

  • Denton Linke Nov 03, 2007

    Not sure of your warranty laws in the US but here in Aus all phones have 12 mnths warranty and software upgrades are covered under warranty as well as batteries.

    If you want to upgrade the phone to another then that is a different story you need to take that up with the store you purchased from

  • Denton Linke Nov 04, 2007

    I'm sorry if i'm upsetting you but what i've told you is a customer service thing which is just expected here in Aus.

    Obviously you are getting no satisfaction from your store of purchase so try motorola and look on there sight for a service centre near you



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