Question about Microsoft Xbox 360 Console

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Aaaaaaaahhhhh mtu xbox wont work getting fed up wot is problem

Xbox not connecting keeps coming up with mtu on modem needs to be at 1364 or set to auto have a bthome hub this is set on auto have been in contact with bt is there a xbox live problem at mo if so how long for please help me

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Xbox live is down for maintainence it will be back up 2moro

Posted on Jun 16, 2009

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1 Answer

Change MTU settings on an RCA DCW 725


  • There are no user configurable options to cable modems, everything is based off the configuration file that your ISP pushes to the modem during registration.

  • Try connecting your XBOX directly

Apr 07, 2010 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

I need to change the MTU settings


To change your MTU settings download a program called DrTCP (google for it) then change the MTU size of your Internet connection, try 1465 and keep dropping it until you get a figure that works...

You can also check out xbox support site for more information on MTU settings here

Feb 23, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

I'm trying too get connected to xbox live but it's


This mainly depends on your internet modem, I use linksys when I play xbox live. Also I use wireless adapter, sometimes an ethernet cable as well to plug straight from my xbox to my modem. Make sure your modem is connected to the internet, and that if your xbox has a signal, or properly connected to it.
Hope this helps a little. Good Luck!

Jan 02, 2010 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

My x box keeps saying my mtu settings need set at 1364 or higher i have a motorola sbg 900


Is this a router or a modem? Could you please tell me exactly how your xbox connects to your network?

Jul 17, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

2 Answers

My x box says change mtu to auto or 1364 how do i do this


My MTU is at 1500 and I get the same message. I don't think it's up yet.

Jun 17, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

1 Answer

My mtu settings are not good i need to change them , i cant connect to xbox live


You must set your MTU in your modem/router just login to it and search for it in the configuration menu.
Usually you have to set it to 1492 though so if you should have set the MTU to 1364 already and it didnt work try this one as well.
For cable and DSL modems you should set it to 1492 in general as well for a proper connection.

The MTU is the maximum size that an IP-packet that is transfered across the internet may have just for general information.

I hope this helps.

Kind regards,
Wilhelm@Xboxexperts.com

Dec 22, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live is not working it keeps coming up with 'you need an active connection to play online or system link matches' but my connection is fi and none of my friends can play as well?


Suggestion: <b>MTU Error</b>

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Sep 30, 2008 | Video Game Consoles & Games

3 Answers

Changing the MTU setting


Log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

May 18, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

2 Answers

Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

May 02, 2008 | Computers & Internet

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