Question about Rosetta Stone V3 Spanish (Latin America) Level 1 Personal Edition (Win/Mac) for PC, Mac (1580228542)
When we tried upgrading our Rosetta Stone on our Mac 10.3.9 we got the 2123 error and have now lost our Rosetta Stone. The people at the tech support told us they couldn't help and it was our problem. We now realize, of course, that the upgrade won't work on this computer, but there was no warning of that before we started. Our Rosetta Stone version 3 worked just fine before we messed with the upgrade.
1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem
If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.
Posted on Jan 04, 2010
Go to COMPUTER open C:DRIVE. You should see a Program data or Data file. ( If you don't go to Organize in the upper left corner- go down to folder and search options- go to view- click "show hidden files" in the advanced options folder. Apply and OK). Open Program data/Data file you should see Rosetta Stone folder- open it- you should see a file named tracking.db3. Drag to desktop. Restart computer. Should work now.
Posted on Jun 27, 2009
I recommend against deleting or moving the tracking.db3 file, since this
will cause Rosetta Stone to lose all of your progress.
After doing some research about this error, I discovered that it seems to be a permission issue with the Rosetta Stone data files. To fix, go to the properties of your C:\ProgramData\Rosetta Stone folder and take ownership of it and all of its contents. You should probably also make sure your username is listed with full read/write privileges, but the most important part is taking ownership of it. (You can look online if you don't know how to do this). That fixed it for me, anyway, so hopefully it'll help others who are still having problems
Posted on Mar 12, 2010
I just spoke to Rosetta Customer support re this error. The tech support dept said to restart the computer and try Rosetta again. If the same error occurs again repeat the process. My Rosetta Stone v3 came good after the first restart.
Posted on Oct 07, 2010
I know this is an out of date post, but zrax had it right.
just right click the .exe (the icon to load rosetta stone) to go "properties " then "compatibility" and check the box that lets you run the program as the administrator. This worked for me without having to allow it through my anti virus (AVG). Cheers. thanks Zrax.
Posted on Jul 13, 2010
If you have The Shield 2010 Antivirus loaded - right mouse click and place in Game Mode.
Posted on Feb 13, 2010
Turn off you anti-virus and it should work :)
Posted on Dec 24, 2009
To ppl getting error 2123, here is how i fixed mine (windows 7, 64 bit):
1. make the owner you: right click on rosetta stone folder in C:Program Files (x86) open properties,
then security tab - advanced button - owner tab - edit button - check replace owner on subcontainers and object - clicl apply
right click rosetta stone folder
click Permissions tab
click Edit or Change Permissions,
check Include inheritable...
check Replace all existing...
click The Administrators User name that you are using
2. go to program data folder in C drive : if you dont see it, show hidden files/folders and drives in the control panel
3. go into rosetta stone folder in program data and copy the tracking.db3 file and copy it to a different location,
then delete the original file in the rosetta stone folder
4. reset the computer.
5. execute rosetta stone.
you should get the 'register or not' question.
DO NOT CLICK ANYTHING. JUST EXIT!!!
replace the tracking.db3 with the older one that you saved before.
restart rosetta stone.
Posted on Oct 15, 2013
After my windows 7 update../.
rosetta stone error 2123 :(
i can't find tracking.db3 file
Posted on Dec 16, 2012
On my windows 7 laptop renaming tracking.db3 works after several tries and it is not a stable fix because after a normal use of rosetta stone, on next reboot, the error 2123 or 2125 is back again.
Rosetta stone works fine on windows xp. Using it in compatibility mode on windows 7, I don't know the reason, but it doesn't work.
- Install Virtualbox;
- set up a minimalist windows-xp virtual machine
- install rosettastone on the virtual machine.
Posted on Jul 17, 2012
That happened to me...i just kept loading it until it worked....its probably not helpful..but just keep restarting the program
Posted on Aug 06, 2009
i remove tracking.db3 ,and restart and it's work successfully !!! tnx all of you
Posted on Sep 21, 2012
Error 2123 is a common error and no matter what you do you will get this error again and again. am so frustrated with this. And thank god i have found a proper resolution at Questions Rosetta Stone Community
Posted on Dec 27, 2014
Join Rosetta Stone Error Community http://www.rosettastoneerror.com/ to start discussing about your issues with Rosetta Stone program. Ask and Answer any questions related to the Rosetta Stone Program and get your issues resolved for free.
You can make friends with other who are using the Rosetta Stone program and explore the program with them.
Don't worry if your program is not supported by the company, Here you can find experts who can resolve any issues with your program.
Posted on Oct 25, 2014
Just restart windows7 before try anything
Posted on Oct 02, 2014
Well, this works for me and is easy.
> Open the folder that contains Rosetta Stone.
> Locate the Rosetta's icon that says "RosettaStoneVersion3.exe"
> Run as an administrator (you'll see that the problem is still there)
> Restart your computer
> Open Rosetta Stone
Everything should work properly now ;)
Posted on Jan 01, 2014
do this steps:
1-go to "C:\ProgramData\Rosetta Stone"
3-restart windows and run windows in safe mode without networking(press F8 in boot menu)
4-go to "C:\Program Files\Rosetta Stone" and run program(now program say that fix voice driver and run again)and then close the program
6-disconnect internet and go to program directory "C:\Program Files\Rosetta Stone"
7-run the program and enjoy it
Posted on Jul 09, 2013
Well i got the same error now..it worked yesterday and today this error..i have snow leopard and using it, of course, on my mac..no idea whats wrong and what happend from yesterday till today :-O didn´t install anything..any ideas!? :X
Posted on Jul 24, 2010
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Posted on Jan 02, 2017
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