Sierra Custom Home 3D
Problem for Sierra Custom Home 3D (63002)

Crash on launch of 'start with a blank design'




By marxgal621 on Jun 16, 2009

" "
"The procedure entry point _resetstkoflw could not be located in the dynamic link libray msvcrt.dll." i HAD this problem. deleted the msvcrt.dll file and it seemed to work, however a new problem arose:

when i launch the program, the part where you select what project to open, when i chose 'start with a blank design' or 'getting started'
i get the message:

Sierra Home Architect (tm) has encountered a problem and needs to close. We are sorry for the inconvenience.

i'm not sure if the 'open most recent design' one works as i had uninstalled the program a few months ago and reinstalled it lately.
if i open a file in the 'open designer rooms library' first, i can open an existing file through the file menu.

Solution #1

posted on Sep 23, 2009
Somewhat Helpful)

avastph177

Rank: Master 
Rating: 84%, 22 votes
If you are using windows xp,Just go to C:windows/system32/dwmapi.dll and rename or delete the dwmapi.dll file. This is a Vista file and should not be on xp
Comments:

Oct 10, 2009

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Solution #2

posted on Aug 28, 2009
Somewhat Helpful)

plpreston

Rank: Apprentice 
Rating: 75%, 1 votes
My problem EXACTLY!! (except I never had the msvcrt.dll problem) Mine also started a few months ago which makes me wonder if a windows update hasn't interfered with the program!
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