Question about Arris WR850G Router (DHWR850G)

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My Motorola wr850g is working, but I can't connect to the Internet

I spoke to someone at Cox Cable and I was told to contact Motorola and tell them that Cox is a dhcp protocol. I was told by Cox Cable that Motorla need to reset my router. I was told to call 1-800-221-4380, however I am never able to get through or speak to someone becuse there is a recording saying to call back later everytime.

I also have Vonage phone service. If I unhook the router I loose my phone service.

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Posted on Oct 31, 2007


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Related Questions:

1 Answer

Reset password

The Motorola WR850G is a wireless router that attaches to a cable or DSL modem. The WR850G has two reset options.
Users can reset the router and retain the settings or reset it back to factory specifications to clear all settings.
Resetting the router can help with network issues such as dropped connections.
It can also resolve situations where the user has made changes to the router's settings and can no longer connect to the router.

Look at the back of the Motorola WR850G router and locate the reset button. It is a red button located to the left of the Ethernet ports.
Press the reset button on the Motorola WR850G router, and release it immediately to reset the router without changing the settings.
Press the button on the Motorola WR850G router and hold it for longer than five seconds to reset the router to factory specifications.
This setting resets the router's IP address and subnet mask along with the user ID and password you use to log in to the router.

May 15, 2013 | Arris WR850G Router (DHWR850G)

1 Answer

I installed or should I say messed up an installation of my Motorola WR850G wireless router connected to my cable modem. I did the 30 second reset and that did no good. I can't reach it via it's...

Try contacting your internet service provider. Your modem seems to be on walled garden status meaning the modem is not authenticating any device.

Aug 29, 2011 | Arris WR850G Router (DHWR850G)

1 Answer

How do i find my security key for motorola wireless

The wireless security key is the encryption key that is set in the wireless router's configuration.
You need to connect a LAN cable from your computer to the wireless router, then open the Internet browser and enter the wireless router's configuration URL, then the default login and the password, provided the login and password has not been changed. The configuration URL, the login and password is in the Motorola router's documentation.
If you have lost the documentation then go to the Motorola's WEB site to download the WR850g wireless router documentation.

Jul 23, 2010 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Connect cable modem to wireless routed, but modem light blinks red, and I cannot connect to the internet

try to reset the router.. found at the back of it...if doesn't work it, go to internet explorer icon... then type in the address bar the default IP Address of the router..

Oct 19, 2009 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Our internet went down for several hours (it was an area-wide problem with our server). Once the internet came back up, my motorola 850G router will not work. I have reset the router, but the modem light...

(It worked for me for WR850G, when I had a similar issue. However, don't know how your connection is setup.)

1. Switch-off the ISP modem that connects to the router
2. Switch off the wireless router
3. Now switch on the ISP modem
4. Switch on the wireless router


Dec 22, 2008 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Cant get motorola wr850g to see time warner cable modem

I had same problem and what i did is i restarted the device and i installed it to the cp again you probably did something wrong

Aug 14, 2008 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Connecting to internet

i am connected and signal strength is strong but i still cannot get on the interned (time-warner cable)
"dsl server error"

Aug 06, 2008 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Internet issues with Cable Modem's most likely in your network connections settings. open up control panel, go to network settings, and add a new internet connection. follow instructions, and see if that helps

Mar 07, 2008 | Acer Aspire 5100 Notebook

1 Answer

Can't connect to the Internet

iam workinh for vonage and so its ur phone working then change the ether net cable>and and delete all the temp files and cookies and clear history>and also if still its not works change teh ether net port bet ween the pc to teh vonage devie>and still if its works then u need to check with the ether net card driver or ether net card>rate me solved if its help full

Oct 31, 2007 | Arris WR850G Router (DHWR850G)

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