LG 47CM565 47" FuHD 1080p LCD Cinema 3D TV, 60Hz Frame Rate, Intelligent Sensor, Smart Energy Saving, USB 2.0 Logo
Posted on Apr 06, 2014
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LGTV Model 47CM565 melted plastic around cable input jack and video missing

Video and audio missing. it is present at incoming cable. plastic around cable input connector is melted. are there history of similar problems and solutions?

  • 1 more comment 
  • jim127 Apr 06, 2014

    problem is inside TV. I put another TV on same cable and signal is perfect.

  • Mark Brophy
    Mark Brophy Apr 06, 2014

    Heat causing a cable to melt is quite unusual, and a potential fire hazard. Next step is to take the unit in for service. I wouldn't risk leaving this plugged in!

  • jim127 Apr 06, 2014

    Thks Mark. wise advice and I have unplugged. calling service center tomorrow.

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Mark Brophy

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  • LG Master 752 Answers
  • Posted on Apr 06, 2014
Mark Brophy
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Replace with a good quality cable.

Testimonial: "appreciate your quick response. Cable is good = tried another TV on it and worked perfect. trouble is in TV or some kind of voltage polarity problem with other connected devices causing heat at TV connect point. worked OK for 15 months so unlikely it was polarity problem."

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The RF jack is solder directly into the tuner module and as long as it did not break the circuit board inside that it connects to, it can be repaired . Takes a lot of heat though to solder the jack to the frame of the tuner. Sometimes I use 2 irons to get it hot before the plastic guts of the jack melt too bad. Also is sometimes hard to cram the jack back into its mounting hole, may need to file it out some. The makers don't solder these on they are just pressed in and crimped which is why they break off so easily. I recommend using the push on type cables to avoid this problem. Don't forget to solder the center conductor into the tuner board.
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