Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

1 Answer

While using my Dyson a rug got caught and that ratcheting sound started. I removed all signs of strings, etc until the brushes rotated fine but when I started the Dyson the ratcheting started again. I have the DC 14 Animal.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 328 Answers

The rattly sound means the drive belt has snapped or the protective clutch has slipped. This needs repair by someone who knows how to repair Dysons officially. Sadly its the kind of model that can't be done by the owner.

Posted on Jun 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

New Dyson DC24 ball vac 2nd time using brush stopped rotating when caught on short rug fringe/ no mat`l caught


Hi there,

Your DC24 is equipped with a sensor which shuts off the brush bar if something jams it. You can reset the machine by following the steps shown in the video below. You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline your DC24 into the vacuuming position before testing it.
If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 30, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Just got a shoelace caught in the brush now brush doesn't spin...dc25 upright..


Hi there,

Your DC25 is equipped with a safety feature which shuts off the brushbar if it becomes tangled with a rug fringe, shoelace, etc. It's easy to reset - please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

This should get the brushbar running again. Please note the brushbar will never rotate when the cleaner is standing in the upright position, or if you've used the silver switch next to the red on/off switch to turn it off.

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly - one of our experts will be happy to answer your queries. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 07, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Hy, I have a dyson 14 that sometimes make a terrible racket when I am vacuuming rugs. This happens even after I've cleared the roller brush of strings, hair, etc.


Check the beater bar to see if it turns freely. It should spin real easy. If it takes just a little effort, your problem would be the beater bar is binding on one or both of the end caps. When the bar gets bound up, there is a clutch with three balls in it which slip in and out of their position which cause the loud noise you describe - like something is caught up in it. To solve, you need to remove the bottom plate and pull up one end of the beater bar - the end opposite the belt is easiest. Pull off the end cap (it just slides on. You may have to rotate some). If the shaft comes out, that's okay. That just means the shaft came out of the opposite end cap. Clean out both ends and reassemble. Before putting on the bottom plate, check to see if the beater bar turns freely. If it still makes the sound, I would suspect the clutch has a bad or broken internal spring. This would require repair or replacement of the clutch.

Jan 29, 2011 | Dyson DC14 All floors Bagless Upright...

2 Answers

I ran over a big floor rug with my vacuum and some of the strings from the rug got tangled in the roller on the vacuum. It makes a terribly loud noise even now after I have cleared the strings from the...


You will need to pull the roller out and clean it. I think some of the strings are tangle up at the end of this roller. (Most rollers will come apart at the end for cleaning.) Make sure that the strings are not tangle up on the belt pulley as well. I hope this will help you.

Jan 25, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson Animal has good suction and works fine for actually picking up dirt, but when I use the vacuum with the roller, I hear a grinding/rumbling noise. Its only when I use the vacuum with the brush...


Trace the path of the suction into the tank and see if there is anything loose or ingested. Also, remove the brush and clean as best you can. Perhaps there is something caught in it. Lubricate where it makes sense with some WD40.

Oct 04, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

The brush does not rotate for cleaning rugs.


have you tried pusing in the little red buton on the side of the brushes cos if thats out they wont work

Jun 05, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dyson 18 slim the rotating brush bar will not rotate. Was working fine until I got the edge of a tablecloth caught in the brush, pulled it out ok but now the brush will not rotate fast, but will rotate by...


If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Mar 25, 2009 | Dyson DC18 all floors Bagless Upright...

9 Answers

DC 07 BRUSH BAR DOES NOT TURN BELT OK


Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Jun 16, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Logo

Related Topics:

240 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...