I just bought a new DJ1560 printer, worked fine, until I tried to print a double-sided document. The printer permanently feeds multiple pages, permanently means about 90% mis-loads. One sided printing works acceptable, approx. 1-2% of misloads. The printer is new, printed less than 500 sheets. I cleaned the feeding mechanism several times, but this feeding problem is like a plague, I cant fix it.. Im working in a computer store, im repairing computers and printers daily, but this is a problem I really CAN NOT SOLVE, I will be pleased for any advice. Thanks, Marian from Slovakia.
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Re: HP DeskJet 1560 - multiple paper feed
This link may not help you to print duplex, but it will possibly explain why you're having problems...Make sure you fan the paper before loading it. You might try putting a fan on it to dry out the ink as it prints...or try a heavier paper. Good luck! If you google duplexer feed problem you'll see this is the subject of numerous patents and attempts to resolve the very difficulty you are having.
(Maybe another of the same model would work better? Hp should exchange it if it's not working, no?)
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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This model printer does not have a duplex unit and cannot print double sided documents automatically. DOUBLE SIDED PRINTING USING A SINGLE SIDED PRINTER If your printer does not have a duplex unit then the printercannot print double sided pages automatically. You can print double sided pages but you have to do it one page at a time. First print Page 1 then place the page back into the paper tray, but turn thepage upside down and the print Page 2. Then print page 3 on one side then page 4 on the other side and repeat for therest of the document. I suggest you try a test page first, to get the printing the right way up onboth sides of the page so it reads correctly.
Make sure you inserting the paper not deep inside just insert and stop it when you feel any resistance .and try to print something. If it is print then well otherwise you have to show it service center.
If the printer is picking up multiple sheets of paper, follow the recommendations below:
Keep more than 10 sheets in the In tray.
Ensure media is not loaded too far and extending past the In tray.
Store all media in a dry, cool place. Humid climates will see this issue more often.
Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
Remove the media from the In tray.
Fan the edges, re-square the media, and reload the media properly into the In tray.
Slide the paper width guide to the right until it stops at the edge of the media, then push the paper length guide towards the paper until it stops.
Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door.
Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
If this issue still persists, try a different type of paper.
Printers try to fit web pages on a single sheet of paper. If you configure the printer, in the print dialog, not to shrink images and text to fit the paper, it will print on multiple sheets of paper, but the correct size for the images and text.
In a Word document, it depends on what font size you have selected. Most people would rather have the web page print on a single sheet, with smaller images and text than were on the monitor; than tape together multiple sheets for 100% size printout.