Question about HP G85xi All-Color InkJet Printer

1 Answer

I put in new color and black cartridges a couple of days ago and was able to print okay. Now I keep getting ''Remove and Check Black Cartridge'' prompt. I've taken out Black Cartridge, turned off printer, taken out both cartridges, tried to print test page, can't get rid of ''Remove and Check'' prompt and can't print anything, color or black. Help!!!!!!!

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  • JOHNSFRAME Sep 17, 2009

    HI ALL, I HAVE SAME PROBLEM. I TOOK IN TO LOCAL COMPUTER GUY SUPPOSEDLY CLEANED IT AND WORKED GREAT . SO HE SAYS, I TAKE IT HOME, SAME ERROR SHOWS ON MACHINE AND WONT LET ME CANCEL OR PRINT. REMOVE AND CHECK BLACK CARTRIDGE. ON 2ND NEW HP CARTRIDGE , NOT REFIL.

    ANYBODY GOT IDEAS?

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1 Answer

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  • Contributor
  • 19 Answers

Hope you put back both cartridges before trying again..try wiping the tip of the black cartridge before replacing it..then activate the head cleaning process..

Posted on Oct 03, 2017

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Davroslives
  • 29 Answers

SOURCE: Black Ink Cartridge

I would advise running a group of upto 9 cleaning cycles - if you need the instructions on this please go to the Epson download page for manuals

Posted on Sep 10, 2007

  • 1 Answer

SOURCE: Hp K80 printer

I had the same problem, and it seems to have corrected itself. I too, installed a new "45" black cartridge and got the message to remove and check color cartridge. After I removed it and cleaned it the message stayed on the display for about 5 minutes and then asked me to "align cartriges." After I aligned them I had no problems.

Posted on Jan 25, 2008

hashchathy
  • 246 Answers

SOURCE: poor print quality - top half page okay, bottom print faded and skips

check the wright cartridge model you installed and well pluged to the printer

if it is ok

try to change printer properties and fix it correct options with there tabs ( ex: paper, print quality etc)

all are well try to reinstall the printer driver

Posted on Aug 01, 2008

Scott Ellin
  • 558 Answers

SOURCE: HP 7830 printer: changed

Thanks for posting in FixYa.

It seems that the Cartridge is now correctly fitted in the printer. Please remove the catridge during Power off and then install it firmly. Reboot the Pc and power on the Printer. Hope it will fix the issue.

Let me know if you need further assistance.

Regards
ELLIN

Posted on Sep 20, 2008

  • 1 Answer

SOURCE: Toner not refreshing

I replaced the toner, but it still says toner life ended open front cover and repalce with new one. How do I resolve this

Posted on Dec 27, 2008

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1 Answer

Can't get printer to print in black


unfortunately some printers will not allow such and needs to have all the cartridges working for it to print. this is regardless if the black is still okay. i suggest to go to your nearest store and purchase one.

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Hi, I really appericate all your efforts to fix the issue the issue usually occures if any one of the cartridge is defective or low in ink or both the cartridge are defective. We can isolate the issue only by removing the both the cartridges out of the printer and check for the expiry dates printed on the cartridges as if the cartridges are expired also leads to this message. If the cartridge are not expired and have minumial ink in it you can try the below procedure to isolate the defective cartridge Once the both the cartridges are out of the printer insert only the black cartridge in the printer and check for the message if the message is install color cartridge the black cartridge and printer is detecting fine. If the message is check right cartridge this shows that the black cartridge is defective. If the message is insert left cartridge or color cartridge remove the black cartridge out and insert only the color cartridge and check with the message if the message is insert the black cartridge the color cartridge is working fine. And when the color cartridge is in the printer and if the message prompts to check left or color cartridge the color cartridge seems to be defective so replace the defective one will fix the issue So in isolation we can find the defective cartridge and fix the issue by replacing the defective one.. Hope this will help you to fix the issue.. Wish you success. Regards, Barret.

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