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I cannot get my pc working, im being told by the manufactor to type in my maiden name into the acer erecovery password slot, it says wrong password. pc is only 3 mnths old

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  • 16 Answers

If you want reset password
take off your battery
and install it again

Posted on Jun 16, 2009

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Acer eRecovery management Restore system to factor default but I don't know the password


Locate and Unhide Hidden Rescue Partition
  • 1 Access the Diskpart command prompt. Acer stores custom eRecovery passwords on your computer in PQService, a hidden rescue partition. Locating this partition requires accessing the Diskpart utility from the command prompt. Diskpart allows you to run a scan on your hard drive and bring up hidden partitions. To access Diskpart, go to Start and type "cmd" in the search bar to bring up the black command prompt box, and then type "diskpart" at the prompt to switch to a Diskpart prompt. Depending on your computer, a new command prompt may open with the Diskpart prompt.
  • 2 Scan your computer configuration. At the Diskpart prompt, type "rescan" to run a system configuration check. When the scan finishes, you will receive a message informing you the scan is complete. At the command prompt, type "list disks" to bring up available disks and then type "select disk 0."
  • 3 Locate the hidden partition. At the command prompt, type "list partition" to view a list of partitions on your disk. Locate the partition with no name and a size of approximately 10GB. At the command prompt, type "select partition (number)."
  • 4 Determine the partition type and unhide the partition. The hidden PQService partition will be either a type 27 or a type 12 partition. If the partition is type 27, unhide it by typing "set id=07 override," and if a type 12, then unhide it by typing "set id=0B" at the command prompt.
  • 5 View the PQService partition. Return to the disk containing PQService by typing "select disk 0" at the command prompt, and then type "list volume" to view the contents of the disk. PQService will be visible in the list, preceded by a number. Type "select volume (number)" and then assign PQService a new drive letter so you will be able to open and view it from your computer interface window. At the command prompt, type "assign letter=f."
Reset eRecovery Password
  • 1 Open PQService. Navigate to the drive containing PQService. Find the file "aimdrs.dat." Right-click on the file and select "Open with" and then "Textpad," "Notepad" or another text editor you prefer.
  • 2 Open the file and find the password. Open the file with your text editor and locate the eRecovery password. Look for a line that reads, "Password=password name," "Hint=the password hint." Write down the password and close the file.
  • 3 Open eRecovery using the recovered password and follow the instructions to create a new password.


Read more

May 23, 2015 | Acer Computers & Internet

Tip

How to Reset an Password for Acer eRecovery


Acer eRecovery is a vendor-specific method you can use to restore your computer to its original factory settings, or to custom settings you create and store on your hard drive or other removable media. eRecovery also contains a back-up utility you can use to back up data to your hard drive or other removable media. Access to eRecovery requires you to use the default "000000"password or one you select. While it is important to store a custom password in a safe location, if you lose or forget it, there are steps you can take to reset your Acer eRecovery password.
Access the Diskpart command prompt. Acer stores custom eRecovery passwords on your computer in PQService, a hidden rescue partition. Locating this partition requires accessing the Diskpart utility from the command prompt. Diskpart allows you to run a scan on your hard drive and bring up hidden partitions.

02d2ca3.pngstep 1. To access Diskpart, go to "Start" and type "cmd" in the Search bar to bring up the black command prompt box, and then type "diskpart" at the prompt to switch to a Diskpart prompt. Depending on your computer, a new command prompt may open with the Diskpart prompt.
Step 2. Scan your computer configuration. At the Diskpart prompt, type "rescan" to run a system configuration check. When the scan finishes, you will receive a message informing you the scan is complete. At the command prompt, type "list disks" to bring up available disks and then type "select disk 0."
Step 3. Locate the hidden partition. At the command prompt, type "list partition" to view a list of partitions on your disk. Locate the partition with no name and a size of approximately 10 GB. At the command prompt, type "select partition (number)."
Step 4. Determine the partition type and unhide the partition. The hidden PQService partition will be either a type 27 or a type 12 partition. If the partition is type 27, unhide it by typing "set id=07 override," and if a type 12, then unhide it by typing "set id=0B" at the command prompt.
Step 5. View PQService partition. Return to the disk containing PQService by typing "select disk 0" at the command prompt, and then type "list volume" to view the contents of the disk. PQService will be visible in the list, preceded by a number. Type "select volume (number)" and then assign PQService a new drive letter so you will be able to open and view it from your computer interface window. At the command prompt, type "assign letter=f."
Reset eRecovery Password
Step 1. Open PQService. Navigate to the drive containing PQService. If you are using Windows XP, use My Computer; if you are using windows Vista, use Computer. Find the file "aimdrs.dat." Right click on the file and select "Open with" and then "Textpad," "Notepad," or whatever text editor you prefer.
Step 2. Open file and find password. Open the file with your text editor and locate the eRecovery password. Look for a line that reads, "Password=password name," "Hint=the password hint." Write down the password and close the file.
Step 3. Open eRecovery using the recovered password and follow instructions to create a new password.

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Contact:annyyu22@gmail.com
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on May 18, 2010 | Computers & Internet

1 Answer

Kav60 factory settings


RTM - Read The Manual

Get onlineand got to www.google.com In the google search box type: "AcerSupport" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Look for Manuals and search them for Factory Settings or System Recovery.Also I thought Acer supplied something in the Program List or Control Panel that was called eRecovery. if so launch it. Click Start/Programs and look for eRecovery. if it's not in the program list click Start/Control Panel and look for eRecovery.I found the excerpt below in the manual online.Launching Acer eRecovery Management
1 You may also launch Acer eRecovery Management by running the program
from the Acer Empowering Technology program group in the Start menu,

Apr 21, 2012 | eMachines Computers & Internet

1 Answer

Erecovery password


erecovery password
Acer has a software named eRecovery. This software dedicated to their customers in order to get Windows OS recovery process a lot more easier and faster even a kid able to do it.


Acer created a hidden partition labeled PQSERVICE

You wouldn't able to see this partition in Windows explorer. If you want to see this partition existance, right-click My Computer -> Manage -> Disk Management


PQSERVICE partition contain an image of Windows OS (XP/Vista/Seven) and this partition will be load to recover anytime when your Windows OS crashed, unstable, or infected by virus.

By pressing ALT+F10 before entering Windows boot process, you will access Acer eRecovery menu and asked the location where the backup will restore (ussually C: Drive). After few simple clicks (as easy as click Next) you will have your Windows back as 'factory default' state (State when you bought your Acer machine)

But how if there are password required for eRecovery? The windows is crashed and unfortunately... you don't know the password?

Here are the tricks!


Try the default password 000000

Dec 22, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

How do I restart my ACER ASPIRE 5532 from the hard drive.


Acer Aspire eRecovery
The Acer Aspire eRecovery tool comes in both a DOS and a Windows version with the Windows version offering more features. To open the DOS version, boot up your computer and press the Alt + F10 key combination when you see the Acer splash screen. To open the Windows version, allow Windows to load and then open Acer eManager followed by double-clicking the eRecovery link.
Using the eRecovery tool is fairly simple once you have it launched. You can either restore your Acer Aspire to factory settings from the hidden partition or with the recovery CDs. Once eRecovery loads, you may be prompted to enter a password. According to Acer, the default password is: 000000. If you have not changed the password, enter these six zeros when prompted.

Feb 13, 2011 | Acer Computers & Internet

1 Answer

I have an Acer Aspire 5720, ive had it for a year now and it is starting to slow down. I have lost the booklet to it and i need to do a master reset on it. Ive already backed everything up im just finding...


This was taken straight out of the manual for your model, which can be found here.

Acer eRecovery Management
Acer eRecovery Management is a tool to quickly backup and restore the system.
You can create and save a backup of the current system configuration to hard
disk, CD or DVD. You can also backup/restore the factory default image, and
reinstall applications and drivers.

Acer eRecovery Management consists of the following functions:

1 Create backup
2 Burn backup disc
3 Restore and recovery

This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems
that do not have a built-in optical disc burner, plug in an external
optical disc burner before entering Acer eRecovery Management
for optical disc-related tasks.

When using Acer eRecovery Management, you may be prompted to enter the
Empowering Technology password to proceed. The Empowering Technology
password is set using the Empowering Technology toolbar or when first running
Acer eLock Management or Acer eRecovery Management.

Create backup

You can easily create full and fast (incremental) backup images of your system
configuration to hard disk from the main Acer eRecovery Management screen.
Note: Fast (incremental) Backup is only available after a Full
Backup is made.

1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 In the Acer eRecovery Management window, select the type of backup you
want to create using Full or Fast.
3 Follow the instructions on screen to complete the process.
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Burn backup disc
Using the Burn Disc page of Acer eRecovery Management, you can burn the
factory default image, a user backup image, the current system configuration,
or an application backup image to CD or DVD.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the Burn Disc page by selecting the Burn Disc button.
3 Select the type of backup (factory default, user, current system,
application) you would like to burn to disc. Choosing to burn a user backup
will burn your most recently created backup image to disc.
4 Follow the instructions on screen to complete the process.
Note: Create a factory default image when you want to burn a
bootable disc that contains your computer's entire operating
system as it was delivered to you from the factory. If you wish to
have a disc that will allow you to browse the contents and install
selected drivers and applications, create an application backup
image instead — this disc will not be bootable.

Restore and recovery

The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

Dec 20, 2009 | Acer Aspire 5720 Notebook

1 Answer

I am trying to restore system & it won't let me boot to ext cd or run recovery from alt/f12 key combo ? what am I doing wrong ?


Acer eRecovery


At the Acer splash screen, you can press Alt and F10 (at the same time you would press F2 to enter the BIOS) to bring up a DOS style version of eRecovery.
· The unit is able to reload Windows from this mode faster then from CD.
· The password by default is 000000 (6 zeros) and it is displayed when you are asked for the password.
· Users are able to change the password in this mode for eRecovery only.
· The system can recover from the hidden image on the hard drive (PQService partition) or from CD/DVD media.
· It is possible to reload from the factory style CDs/DVD or the snapshots that the Windows version of eRecovery creates.

Sep 25, 2009 | Acer Aspire One PC Notebook

2 Answers

Acer e-lock locked my cd-rom


Acer eRecovery Management and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery Management.



Boot to Windows XP.
Press ALT + F10 to open the Acer eRecovery Management utility.
Enter the password to proceed. The default password is six zeros.
In the Acer eRecovery Management window, select Recovery settings and click Next.
In the Recovery settings window, select Password: Change Acer eRecovery Management password and click Next.
Follow the instructions on screen to complete the process.

Sep 01, 2009 | Acer Aspire 3000 Notebook

1 Answer

How can do i clear my hard drive and reinstall windows


You can launch Acer eRecovery Management in a number of ways:
By pressing the hotkey <Alt> + <F10> during the boot-up process, or at any
time when you are running Microsoft® Windows®.
This will open the Acer eRecovery Management main page.
Password
Acer eRecovery Management requires a password to activate. The default
password is six zeros (0s).
Note: If an incorrect password is entered three times, Acer
eRecovery Management closes and returns to Windows®
automatically.
System recovery
Step 1: Click on “Recovery actions”.
Step 2: You are presented with a list of available options
CHOOSE-->Recover system from CD/DVD backup
If you choose to restore from an image on an optical disk, the BIOS will be
changed to boot from the optical drive. If no backup disk is found, you are
prompted to insert the disk.
Reinstall
IF THOSE DISKS DONT WORK , YOU CAN ALWAYS RESTORE TO FACTORY SPEC FROM THE HIDDEN PARTITION ON YOUR HARDDRIVE.
Hope this helps you out .. Regards

Apr 07, 2009 | Acer Aspire m5640 PC Desktop

1 Answer

Acer aspire one erecovery


You might want to take it in for warranty repair.

Mar 17, 2009 | Acer Aspire One Netbook 8.9" Notebook

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