Question about Microsoft Windows XP Professional With Service Pack for PC

1 Answer

Program window hidden offscreen

My computer is going nuts and several things are going wrong. My issue at the moment is that when I open up Skype, the window with my contacts is appearing somewhere off-screen. I have an extended desktop with two monitors, and for some reason the desktop space is not being limited to the boundaries of my monitors. I can still take a window and move it half in, half off of the screen (or all off, as is the problem with Skype currently).

As for Skype, I have the icon in my taskbar and can receive incoming messages. But I cannot initiate any conversations because I cannot reach my contact menu.

I believe that the cause is related to the fact that when I right click on the desktop and select Properties, I no longer have any tabs but the Themes one. No wallpaper, no screensaver, no monitor settings.

If anyone can solve the tabs problem, they're a freaking genius. I'll be perfectly content if someone can just tell me how to get my Skype window onto my visible monitor space.

PC- Lenovo T61
OS- Windows XP Pro, Service Pack 3

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  • Lauren Chang Jun 16, 2009

    Thanks, Jon! Fantastic solution and I wouldn't be surprised if it solved my problem. As soon as I work up the nerve to edit my registry, I'll try it. :)

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Try this to solve the tab problem. It involves editing the registry. I would recommend reading this MS article on how to backup/recover your registry before following the steps below. It can be found HERE.

Once a backup is created, open up the registry by clicking on the Start Button, then choosing "Run..." from the start menu. This will open a little dialog box, in that box type "regedit" and click OK.

This will open the registry, you will want to navigate to the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

You should then see something like this: *Note this is my registry, and the keys might not be the same, take note of the path at the bottom of the window and that it matches what i posted above"
Program window hidden offscreen - 8cf6ad0.png

In that folder, you should see something like 'NoDispAppearancePage' in the right hand window with a value of (1). Double click on the value and change the Value Data to 0. Try this until all the tabs come back, if they do not work, change them back to their original values.

Hope this helps.

Posted on Jun 16, 2009

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Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
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The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
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Hi,

To help resolve some common connection issues on Windows Vista, please
follow these steps:

1) Please make sure, that you are running the latest version of Skype
that you can download from http://skype.com/go/download

2) If Skype is running, please close it by right-clicking on the Skype
icon in the system tray (next to the clock) and selecting Quit Skype or
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3) If you are behind proxy server, make sure you have set all proxy
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4) If you are using Windows Firewall,
Go to Start menu > Control Panel > Windows firewall > Change settings
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clicking on it once and press Delete. Click on Add Program and select
Skype from the list. If Skype is not on the list, click Browse and go to
C:\Program Files\Skype\ Phone\ and select skype.exe. Close the windows
by pressing OK button.

5) If you are using any other firewalls or anti-virus software, please
make sure, that Skype is in the exceptions list. We have firewall
guides at http://www.skype.com/help/guides/firewall.html .
If your firewall or anti-virus software is not listed there, please
follow the guide supplied with your software or contact the software
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6) If you are using a router, please configure port forwarding for
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http://www.portforward.com/english/applica.../Skypeindex.htm
Please note that we are not responsible for this page and contents
might change unexpectedly.

7) Start Skype

Make sure your status is set to online via "File" > "Change Online
Status" > select "Online".


If the above did not help, please try the following:
Go to Start > Control Panel > Administrative Tools and start 'Windows
Firewall with advanced security'. If you don't see "Administrative
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selected from the left side of the Control Panel window.

Click 'Inbound Rules' > 'New Rule'. Make sure 'Program' is selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
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to the rules creation window, click 'Next'.

Check 'Allow the connection' and click 'Next'.

Make sure that all three options are ticked: 'Domain', 'Private',
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In the Name box type 'Rules for Skype' or whatever you like.
Description may be left empty. Click Finish.

Now select 'Outbound Rules'.

Click 'New Rule'. In the window that pops up make sure 'Program' is
selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
C:\Program Files\Skype\Phone\Skype.exe. Click 'Open'. You are taken back
to the rules creation window, there click 'Next'.

Check 'Allow the connection' and click 'Next'.

Make sure that all three options are ticked: 'Domain', 'Private',
'Public' and click 'Next'.
In the Name box type 'Rules for Skype' or whatever you like.
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Please restart your computer after doing this and try launching Skype
thereafter.

Finally you could try below:
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How to fix it:

1. Go to your Skype program directory, then navigate to the subdirectory Phone.
2. Right-click the Skype executable, select Properties.
3. Go to Compatibility tab.
4. Select compatibility mode, and choose Run this program in compatibility mode - Windows XP Service Pack 2.


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Then to use it on the Web do this.
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Each program has Options that have to be setup in order for the Audio and Video to function properly.
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  2. Then click on the Video Settings.
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The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
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Hope this helps. Bud

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