Question about HP OfficeJet G85 All-In-One InkJet Printer

4 Answers

Officejet g85 scanner failure on screen and cannot fax more than 1 page at the time.

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  • Anonymous Dec 17, 2007

    "scanner failure, turn power off then on again" on screen

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4 Answers

Dear sir,
Please advice us my problem and if possible find repare part of scanner module assembly(C6734-60073) to my e-mail address as soons as possible.

My HP G85 Printer Copy time one page O.K, But next masage is "Scanner Failer with power off than on again"

Referance:condition now as follwings
Scanner : only one page O.K and not printing.
Copy : only one page O.K and not more printing.
Fax : Income O.K and only one page outlet.
Printing from P.C : Any one O.K
Model Number: HP Office G85
Serial No. : SGG29E08ZYVL
Service ID : 37302

Best Regards,

Y.G.Kim
e-mail address: obmco@hotmail.com

Posted on Jan 03, 2008

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Dear sir,
Please advice us my problem and if possible find repare part of scanner modules to my e-mail address as soons as possible.

My HP G85 Printer Copy time one page O.K, But next masage is "Scanner Failer with power off than on again"

Referance:condition now as follwings
Scanner : only one page O.K and not printing.
Copy : only one page O.K and not more printing.
Fax : Income O.K and only one page outlet.
Printing from P.C : Any one O.K

Model Number: HP Office G85
Serial No. : SGG29E08ZYVL
Service ID : 37302

Best Regards,

Y.G.Kim

Posted on Jan 03, 2008

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Scanner failure is a display term that can be triggered by lots of different issues. If the above doesn't work, review fixyourownprinter.com or email me at doctuh at the yahoo.com domain directly.

Posted on Dec 07, 2007

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Modem


If you are in the US the part number is C6735-60001 as listed at HP's Partsurfer site here. For information on part numbers in other countries start at HP's partsurfer site here.

A Google search for C6735-60001 turns up many suppliers, the best price I saw was here. (I have no experience or knowledge of these guys other than what I see in Google....)

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