Question about HP Photosmart 2710 All-In-One InkJet Printer

1 Answer

HP Photosmart 2710 (Wireless)

I have a printer, and unfortunately haven't been able to use it for a good 5 months now.  It was working fine, and then suddenly it gave me a paper jam error.  Unfortunately when I checked it, it didn't have a paper jam.  What I noticed was there is a little thing on the right hand side.  This thing has a little rubber to protect it I'm assuming, well the ink I suppose is supposed to jump it when it's going to print, but it's not.  The cartridges don't move.  I tried pushing the thing back to get the cartridge to the other side, and I can do that, but then when I close it and try to clear it, it jumps it the other way, and then I open it and the rubber is loose, and the cartridge is once again on the right hand side.  Is there anything I can do to fix it?  I really like this printer, and can't really afford to buy a new one.  Thanks.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 1,006 Answers
Re: HP Photosmart 2710 (Wireless)

The flashing error code that indicates a jammed printer is the digital-age equivalent of a
flat tire. Sooner or later it happens to everyone, so you'd better know how to get things
moving again if you want to finish your print job.
Difficulty: Moderate Steps
1 Step One Turn the printer off and on to see if it can automatically clear some or all of
the jam. Many printers provide an error-code listing on the front panel display for the area
where the jam occurred. If your printer shows an error code, be sure and check the printer
manual to see if that identifies the area of the printer where the jam occurred.
2Step Two Turn off the printer.
3Step Three Remove any paper trays. Inspect them for wrinkled or damaged paper.
4Step Four Open any other doors that give access to the printer's paper path and to the
toner or ink cartridge.
5Step Five If necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it.
6Step Six Click to enlargeIf you find a piece of jammed paper, remove it by holding it with
both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If
several pieces are jammed together, try pulling out the middle piece first to loosen the

7Step Seven Click to enlargeIf the paper does tear, try rotating the roller gears manually
to free the paper (see B). Don't force anything, though.SEE PICS
8Step Eight Replace the toner or ink cartridge and paper trays, close any doors you opened
and turn the printer back on.
9Step Nine If the printer paper jam message still appears, then there is still some paper in
the printer.
 Reinspect the paper path.

Posted on Nov 01, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

HP Photosmart 2710 Scaning software

The software for the HP Photosmart 2710 All-In-One InkJet Printer can be found at
After arriving at the site, click on the subheading "Support & Drivers", then follow the 2 steps
listed to obtain the needed software.

Jan 22, 2011 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

I have downloaded the latestHP 2710 AIO installation software and installed it as recommended. I am unable to get the printer to perform scans. Reports Error1706. Despite trying two of the recommended...

Hi ddegas
I believe your installation was incomplete. You need the driver as well as the software which is required for scanning.
Try once again
Choose your Op System and download then install the driver and the software.
Hope this time, it will work for you.
Good luck

Nov 23, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

I get error codes 0x887ffd78 & 0x6b900004b when I attempt to print a document. -hp photosmart 2710 -wireless network

there something wrong with the installation of your software printer...

install again so that the error appear will not come back more

Oct 19, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

HP Photosmart 2710 stopped scanning


first try to do the flee power cycle of the printer that means that to go ahead and unplugg all the cable and replugg it back after 30 sec and try to restart the computer ,,,check that wether it works or not

if not then

go to run and in run type in devmgmt.msc it will open the device manager of the computer.

then in device manager check for the USB PORT under the usb port number check that it is being hooked on the right pannel ,,,,check for the setting and change to the desire option and the printer will definetly work

Jul 22, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Help connecting HP 2710 wireless to my PowerBook G4

No, there is no fee. I will help you figure it out. However looking thru the HP manuals is the HP 2710 your printer model number or your notebook? I found manuals on notebook.

Don't forget to rate this solution before you log out.

Jan 26, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

I want to purchase a power supply for a HP 2710 four in one printer

visit the below weblink

Dec 31, 2008 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

Printer will not print wireless

my 2710 HP printer prints every thing fine from all the other programs but it does not print sheet from excel program any one can help?

really appriciate it



Mar 18, 2008 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

HP 2710 All in One Printer/Scanner/FAX and Vista

There are two models of printers starting with the number indicated. Both have Vista drivers and both have documented vista installation issues. Using the following link

HP Photosmart 2710

Select the correct model

Under software and downloads you will find the software necessary.

Below that you will see a link for Trouble Shooting software ...
Click it then Windows Vista and you will see two potential installation issues you may encounter.

Dec 17, 2007 | HP Photosmart 2710 All-In-One InkJet...

Not finding what you are looking for?
HP Photosmart 2710 All-In-One InkJet Printer Logo

213 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94039 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides