Question about HP Photosmart 2710 All-In-One InkJet Printer
I have a printer, and unfortunately haven't been able to use it for a good 5 months now. It was working fine, and then suddenly it gave me a paper jam error. Unfortunately when I checked it, it didn't have a paper jam. What I noticed was there is a little thing on the right hand side. This thing has a little rubber to protect it I'm assuming, well the ink I suppose is supposed to jump it when it's going to print, but it's not. The cartridges don't move. I tried pushing the thing back to get the cartridge to the other side, and I can do that, but then when I close it and try to clear it, it jumps it the other way, and then I open it and the rubber is loose, and the cartridge is once again on the right hand side. Is there anything I can do to fix it? I really like this printer, and can't really afford to buy a new one. Thanks.
The flashing error code that indicates a jammed printer is the digital-age equivalent of a
flat tire. Sooner or later it happens to everyone, so you'd better know how to get things
moving again if you want to finish your print job.
Difficulty: Moderate Steps
1 Step One Turn the printer off and on to see if it can automatically clear some or all of
the jam. Many printers provide an error-code listing on the front panel display for the area
where the jam occurred. If your printer shows an error code, be sure and check the printer
manual to see if that identifies the area of the printer where the jam occurred.
2Step Two Turn off the printer.
3Step Three Remove any paper trays. Inspect them for wrinkled or damaged paper.
4Step Four Open any other doors that give access to the printer's paper path and to the
toner or ink cartridge.
5Step Five If necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it.
6Step Six Click to enlargeIf you find a piece of jammed paper, remove it by holding it with
both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If
several pieces are jammed together, try pulling out the middle piece first to loosen the
jam. SEE PICS http://www.imagehost.ro/pict/0104361047293b9a4006c.jpg
7Step Seven Click to enlargeIf the paper does tear, try rotating the roller gears manually
to free the paper (see B). Don't force anything, though.SEE PICS
8Step Eight Replace the toner or ink cartridge and paper trays, close any doors you opened
and turn the printer back on.
9Step Nine If the printer paper jam message still appears, then there is still some paper in
Reinspect the paper path.
Posted on Nov 01, 2007
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