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Iam useing a bt usb dongle to get onto the internet but keep error 711 and it will go on

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  • peter347 Jun 16, 2009

    My computer model is the Sony Vaio UX380N hand hold, its running Vista Business and the usb dongle is supplied by bt and is a huawei mobile connect, the message reads "13004 dial up networking was unable to list the phonebook entries. Error 711 a configuration error on this computer is preventing this connection,

    Rgs

    Peter

  • peter347 Jun 17, 2009

    yes it was supplied by BT and the model is E170, HSPA USB Stick, HUAWEI Mobile Connect with a sim card.

  • peter347 Jun 17, 2009

    Done all that you said and in the Remote Access Auto Connection Manager I get "windows could not start RAACM service on local computer. Error 1068: the dependency service or group failed to start.

    Rgs

    Peter

  • peter347 Jun 17, 2009

    Still cant get this to work, it was working about a week ago and does work on my other HP laptop, anymore suggestions,Rgs Peter

  • peter347 Jun 17, 2009

    Do you mean every single one of them?

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  • 13,433 Answers

Can you be more spesific and what is the full error message? What is the brand and model of your computer and also which windows does it have? xp? vista? other? I will also need to know whats the brand and model of your bluetooth usb dongle. It should read on it.

Posted on Jun 16, 2009

  • 4 more comments 
  • Ekse Jun 16, 2009

    bt automatically comes to mind as bluetooth I think I got it wrong.

    its supplied by BT?

    I need the brand and model from the dongle please. Or everything that reads on it.

    Thanks.


  • Ekse Jun 17, 2009

    Check that the following 3 Services are not disabled


    Telephony

    Remote Access Connection Manager

    Remote Access Auto Connection Manager




    1 Click Start, right-click My Computer, and then click Manage.




    2 Double-click Services and Applications, and then double-click Services.




    3 Right-click Telephony, and then click Properties.



    4 On the General tab, set the startup type to Automatic.




    5 On the General tab, click Start under Service status, and then click OK. If the service was already started, click on stop, wait, then click on start.




    Repeat steps 3 - 5 for

    Remote Access Connection Manager

    Remote Access Auto Connection Manager.




    then see if it works, if not then restart the computer.
    And let me know.
    Thanks,
    Ekse


  • Ekse Jun 17, 2009

    Make sure the following services are started, one of them isn't started because your getting the error.

    Renite Access connection manager
    Secure Socket Tunneling protocol service
    Telephony
    Plug and play
    Remote procedure call (RPC)
    Dcom Server process launcher





  • Ekse Jun 17, 2009

    That was Remote not renite I pressed the wrong keys.

  • Ekse Jun 17, 2009

    are all the services started now? make sure they are on automatic and restart the computer.

  • Ekse Jun 17, 2009

    The ones I listed?

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Connect to internet?


This answer assumes that the reader is already using their SD slot and wish to use another way to connect to the internet. I'm going to show you how to connect a USB Bluetooth dongle using the Toshiba e350 USB host cable. After that you can choose to share a computer internet connection via ActiveSync/WMDC or use BT DUN and a wireless phone with existing internet plan.

Windows based PC software (only needed for ActiveSync based internet sharing):
ActiveSync or WMDC
Toshiba PC Bluetooth stack 7.10.04 (or latest version for your operating system, I'm using Windows 7)
PC Hardware:
Super Mini Bluetooth 2.0 Adapter Dongle (mine was VID 0A12 PID 0001 Broadcom BCM2045 "CSR" based)

WM2003 PPC software:
Zeno USB Host Drivers v6.0a
Toshiba PDA Bluetooth stack 4.01 (filename bltstk-401-en.zip)
WM2003 registry editor (TaskMgrv2.9_WM2003SE.zip is a free task manager and registry editor, very cool)
Opera Mobile 8.65 (optional)
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Super Mini Bluetooth 2.0 Adapter Dongle (mine was VID 0A12 PID 0001 Broadcom BCM2045 "CSR" based)
2 or 4Gig SD card (for e350)

I'm going to target a Windows 7 PC with USB Bluetooth adapter, Windows Mobile Device Cener (WMDC), and an already partnered and synced Toshiba e350/355. The reader should already have a 2Gig SD card in the e350; remember WM2003 doesn't support SDHC. Any software to be installed onto the device should be done through ActiveSync Add/Remove and should not be installed to the default internal memory, but instead to the SD card.

Let's start by loading the e350 software. Install the Zeno Host drivers, followed by the Toshiba 4.01 stack. There is a newer version of this stack but it didn't work for me, so find the older bltstk-401-en.zip. The registry editor is needed for ActiveSync internet connection sharing but optional for BlueTooth Dial-up Networking (BT DUN). I'd recommend installing Opera Mobile as well. Be sure to press the reset button on the back of the e350 when done. You may now connect the USB host cable with Bluetooth adapter.

On the Windows PC connect your Bluetooth adapter and install the Toshiba PC bluetooth stack. Power up the e350 and, after a short time, there should be a wireless icon in the lower right hand corner of the main window. Back to the Windows PC, double click the Bluetooth icon in the task tray and you should be prompted to create a new connection. After awhile it should recognize your Pocket PC. If at any time you are prompted to insert a password for secure connectivity, write down a number (preferably 8 or more digits) and type it in. It will probably ask on the Windows PC first but once you continue immediately check your e350 since it will now prompt for the same password. Once it has been entered in both devices they are now "paired".

Tap the wireless icon on Pocket PC then Bluetooth Settings. Tap the magnifying glass to search for connections, your PC should already be listed as a remote device. Tap and hold over the name of your PC in the upper portion of the window and select Update Service. At least one COM port should be listed in the lower window. Tap and hold over it's name, then tap connection registration.

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