Question about Microsoft Xbox Console

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Cant connect to xbox live

I get diconnected
When i test connection there is a red x above xbox live

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XBox Live is down today June 16th, 2009. It'll be down until either late tonight or early tomorrow. There is maintenance being done on the servers.

Posted on Jun 16, 2009

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Alright my girlfriend just got an xbox and she has everything set up, but she cant connect to live because a text pops up that says that it requires an update but she said that it has said that 5 times....


The easiest way to update your console software is to connect to Xbox LIVE. To update your console by using Xbox LIVE, all you need is an Internet connection.
  1. Connect your Xbox 360 console to the Internet. To learn how, please see How to connect to Xbox LIVE.
  2. On the console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.
  6. Select Yes if you are prompted to update the console software.

If you receive a connection error, try using the Xbox LIVE Connect Solution.

Console update did not install successfully?


If her system says that she needs an update then likely her connection should be getting to Live. You might need to clear her cache first and then try the steps above. Here is how you will clear your cache:


To clear the system cache

  1. Go to My Xbox, and then select System Settings.
  2. Select Memory.
  3. Highlight any storage device, and then press Y on your controller.
    (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  4. Select Clear System Cache.
  5. When prompted to confirm storage device maintenance, select Yes:

Aug 03, 2011 | Microsoft Xbox 360 Console

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I got my son the xbox 360 and done everything that you have above the update and...


Overview

If you connected to Xbox LIVE after October 28, 2009, a software update was installed on your Xbox 360 console to support the Xbox 360 Wireless N Networking Adapter. If the update was installed on your console, all you need to do is to configure the wireless settings. To learn how to do this, please see the following article:
908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console
If you have not connected to Xbox LIVE since October 28, 2009, you will need to use the installation disc included with your Xbox 360 Wireless N Networking Adaptor to install software on your Xbox 360 console.

To install the software for a Wireless N Networking Adapter

1. If an Xbox 360 Wireless N Networking Adapter is plugged in to your console, unplug it.

2. Insert the installation disc included with the Xbox 360 Wireless N Networking Adaptor into your Xbox 360 console.

3. Turn off the console.

4. Turn the console back on.

The software update should start automatically. If the update does not start automatically, the software might already be installed.

Note If you receive a mixed media error message, please see the section titled "Mixed media error message" below.
5. When you are prompted to install the software, select Yes, update now.

6. If a network cable is plugged in to the back of your console, unplug it.

7. Once the installation is complete, plug the Xbox 360 Wireless N Networking Adaptor into the USB port on the back of your console.

For information about attaching and configuring your wireless adapter, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console

8. Remove the installation disc from the disc drive.

9. Turn off your console, and then turn it on again.

Mixed media error message

If you receive a mixed media error message, auto-play might be turned off. Here’s how to turn it on:

1. On your console, go to My Xbox, and then select System Settings.

2. Select Console Settings.

3. Select Auto-Play.

4. Select Enable.5. Repeat the steps for installing the wireless adapter (above).
Next step:

For information about how to configure the wireless settings on your console, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 consoleDo not try to repair the wireless networking adapter.

Do not take your Xbox 360 console or accessories to a retailer for repair or service unless an Xbox support agent instructs you to do this.

Do not try to disassemble, service, or modify the Xbox 360 console, the power supply, or any accessories. If you do this, you might put yourself at risk of serious injury or death from electric shock or fire. For your own safety, such actions will void your warranty.

on Mar 11, 2010 | Video Game Consoles & Games

1 Answer

I cant sign into xbox live


You need to test your connection when it fails. Then, whatever failed to connect (ISP, DNS, etc.) is the problem. Go to the support section of http://www.xbox.com and it will help you out with the specifics or call 1-800-4MY-XBOX. Additional Details:What light is staying red? You have to remember that we can't see your setup so you have to be as descriptive as possible. If the red lights are on your 360, then you need to call the number above. It if it on the connection light of the modem then try power cycling the modem. Unplug the modem from it's power source, wait a full minute and then plug it back in.

Aug 31, 2010 | Video Game Consoles & Games

1 Answer

Cannot sign on to xbox live. Test Connection


an easy way to sort this out is to switch your internet off count to ten then switch it back on then try it it may have just picked up the connection wrong but had its staus as ok hope it helps

Jan 16, 2010 | Microsoft Xbox 360 Console

1 Answer

I cant connect to friends on xbox live, how do i fix this prob?


go to the dashboard then go to console setting then test connection and test it, if you dont have a connection you cant connect if you do your all set, to fix you whole internet connection you might have to call your isp(internet service provider). hope this helped

Jul 12, 2009 | Microsoft Xbox 360 Console

1 Answer

I keep geting randomly diconnected from xbox live then the console frezzes up


if you have wireless, its either u don't have a good connection, or Microsoft is updating Xbox live. otherwise it might be that you have ran out of months for xbox live. hope this has helped.

Jun 05, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

Xbox 360 wireless connection faiures


sure i can help, when you run "test xbox live" where do you fail in the tests?

Nov 06, 2008 | Microsoft Wireless Network Adapter Xbox...

1 Answer

Xbox live connection


how do I connect a wireless controller (microsoft xbox360) to the xbox360?

Mar 29, 2008 | Microsoft Xbox 360 Console

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