Question about HP Officejet 6310 All-In-One InkJet Printer

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Reset power message when I try to print on my HP6310 all in one

My printer falashes a reset pwer message when I start to print. I have unoplugged and replugged but the prolem persists

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  • 72 Answers

Step one - Turn the unit off and on

  1. Press the Power button to turn the unit off.
  2. Press the Power button to turn the unit back on.
  3. Try to print a simple print job or copy.
  • If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
  • If the issue is not resolved, continue to the next step.
  • Step two - Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.

Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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1 Answer

I keep getting the E2 message. "reload paper


1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

Nov 30, 2010 | Canon PIXMA MP180 All-In-One InkJet...

1 Answer

HP6310 does not scan or copy using flatbed glass


Hi

Try connecting the printer to a direct wall outlet and not to a surge protector

try a partial reset

for this
you need to unplug the power cable from the printer
press and hold the # and the 3 buttons on the front panel and then replug the cable,
do not release the fingers until you see the LCD lit up.

let the printer initialize itself and then try making a black and white copy
if it makes a copy ,it should definitely scan now.
for any clarifications or assistance ,feel free to contact me.

Aug 07, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Can't send nor receive faxes w/my HP6310. It says shutting down.


Try to reset the device. # and 3 simualtenusly.
#6 is a partial reset
#9 is a full reset

May 06, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Error Message on PIXMA 470


try to reset your printer--
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)note: press 4 times for waste ink counter reset.

The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print 
2 times Green EEPROM print 
3 times Orange EEPROM reset
4 times Green Waste ink counter reset 

5) Turn off the printer.( it must be turn off)
then turn it on again. this works. thanks.

Mar 09, 2009 | Enlight Intel Xeon 470 WATT EN-470 MP...

2 Answers

The led screen shows genera error


you need to reset your printer try doing this
  • Press and hold “Stop”, “Maintenance”, and “Power” buttons for about 10 seconds. A message will come on the screen saying counter is reset and to turn the printer off. The R200 and others don’t have a screen so just wait until the 10 seconds is up.
  • Turn the printer off, unplug the power cord. Wait about 1 minute and power the printer back up. The counter will be reset. That’s all there is to the reset procedure.

Nov 24, 2008 | Epson Stylus Photo R300 InkJet Printer

1 Answer

7310 faxing problems


Try to reset the printer.
Take out the power cable without turning it off and then press # and 6 and while pressing # and 6 plug the power cabel and keep pressing the buttons.
The unit will turn on and then turn off...release the buttons and then press the pwer button and turn it on.
Try to fax now.
Also open the adf cover and clean the roller and seperator pad.

Apr 04, 2008 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Unasble to print


TRY THIS STEPS...
Mp150 Reset Counter
Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

Nov 07, 2007 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Message


TRY THIS STEPS...
Mp150 Reset Counter
Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING THE UNIT TO YOUR NEAREST SERVICE CENTER...

Nov 03, 2007 | Canon PIXMA MP150 All-In-One InkJet...

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