Question about Whirlpool GSX9885J Top Load Washer

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Whirlpool GSX9885J Unable to select cycle

Machine beep continuously and unable to select other than "favorite" cycle. All other touchpad keys appear to work. No error code displayed. Machine runs normally when started, but only on favorite cycle. Touchpad switches for cycles test OK with voltmeter. Unplug and wait to reset computer has no effect. Cancel shut off display when pressed, but no changes when released. Do I need a new control board?

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Beeper will sound continuously while error code is flashing if that is not so then the issue is with the control board. IF the machine is in warranty call the company guys.

Thanks
K

Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/procedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
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SAYS UNABLE TO CLEAN


"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?

Step1: To clear the message follow the steps listed below:
1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.Unplug the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
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3.If the error still continues to appear, move the print head and examine under the print head.
3-1.Disconnect the Brother machine from the poweroutlet.
3-2.Open the scanner cover by pulling up on the lower right corner of the cover.
3-3.Check the print head's position.
3-4.Gently move the print head to the center.
3-5.Examine under the print head. If anything is found, remove it.Use a flashlight if necessary to check thoroughly.
3-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.

Step2: Check if the machine has faxes in its memory
1.Transfer the Fax Journal Report
1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
3.Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
4.Press the up or down navigation key until Report Trans appears on the LCD. Then press Menu/Set or Menu.
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1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
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1 Answer

I have 2 duet washing machines and am familiar with fixing the F21 problem as described above, however, this time with our newest duet, only about 1.5 yrs old, I took the panel off and checked the...


F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/procedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
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9150 tech sheet

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2 Answers

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Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

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It really works!

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