Question about Gateway 835GM (835GH) PC Desktop
Ok, so i was downloading a music organizer and one way or the other i think i got some viruses. I kept getting popups out of nowhere saying i had 24 viruses, 17 of which were dangerous and to pay for virus software. Anyways, i kept trying to do a system restore, but it didnt let me go to a date prior than that day. Which i thought was weird. I was running norton 2009 and it said it found some viruses on my comp. and they were "removed." But i still kept getting the popups saying i had viruses. I didnt want to do a full system restore because i didnt want to lose any of my data. i had tons of my daughters pics and videos of when she was a baby, and i hated the thought of losing them. i still feel very bummed about it. Anyways, i decided to do a repair windows with the original operating disk. I inserted it, and it asked me what i wanted to do, i clicked on repair windows, and it started going through the beginning of the installation but i got scared because when it was going through the installation process i for some reason thought i was going to lose my data. So i cancelled. Then i tried to go through the disk again and this time it no longer asked me if i wanted a repair windows or full system restore. it just started doing the installation, so i let it go through, but i kept getting popups saying a file was corrupt and that i could retry or skip. i kept pushing skip because retry would do the trick. so when it finally got through the installation it just said a file was corrupt and the installation couldnt complete. i tried turning on my comp and now it wont load all the way through a black screen comes up with the white letters saying file corrupt. try installing file again. i dont know what to do! how can i get my precious files back. i feel so helpless. can someone please help. i really dont have money to get it seen my a pro. i will really appreciate any advice. thanks in advance. Sandra
You can download a boot CD system and start computer from CD to save your files.
A boot CD is a CD with Windows installed , so that you can start computer rom CD instead that from Windows.
this will allow you to save your files starting from the boot cd and browsing the folder:C:\Documents and Settings\YourUserName.....this folder with your username will contain desktop and My documents.
You can download a boot cd here: Ultimate Boot CD - Download the UBCD
Alternative solutions are removing the hard drive, or booting from USB.
Posted on Jun 16, 2009
Try this site and download this removal virus.... it will help you stop the pop-ups.. http://leerz25.sitesled.com
Posted on Jun 16, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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