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I have a zerox 8500 printer that displays an error 09,038.46:6744. What would cause this?

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  • John Bishop Jun 16, 2009

    I tried to do this but it didn't go to the service diagnostics screen. I waited to hold the back and the ok buttons until the ZEROX started moving from right to left and pressed the two buttons down until the ZEROX stopped. It then went through a bunch of clicking and buzzing but only told me I still had the same fault code.

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First of all the error indicates that you have an ink stick fault most likely a cracked ink stick.

You need to enter diagnostics and clear ISC faults.

To enter diagnostics power off device.
power on device before the XEROX get to the middle of screen hold the back and ok buttons down until service diagnostics screen.
when diagnostics appears scroll to check functions and clear ISC Faults.

Posted on Jun 16, 2009

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Hi there
The onlty thing I can find close to this is.
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