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Re: Unable to access music files on mp3 player
Try go to control panel, administrative tools, computer management, disk management. if the mp3 player is plugged in it should show up on the right/bottom, try remove the partition, then create a new one, then do a quick format with fat file system.
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This is most likely a file format or digital rights management issue. Make sure the files are in a compatible format. The computer can play them because it is just looking at the player as a storage device and does not rely on it for playback.
If the files are .wma, try converting them to .mp3. Your device may have come with software that will perform this function for you.
MP3 players can only play music files in mp3 file format. Google search for free mp3 music files and
download them to your computer. Then connect the USB cable that came with your
player, connect it to your player and then plug it into the USB port on your
computer. The computer will see the player as an external storage device, then
copy the mp3 music files to your player. You can convert your
CDs for free and copy them to your MP3 player. Please click on this link and
follow my instructions :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
Drag file to the Scroll Bar on the left, hold the file over the GPX DEVICE
Two folders will appear under it.Put file into ALBUMS
To then access videos put onto the device.Hold the MODE BUTTON on your MP3 player until you are returned to your menu screen.Scroll to MOVIES and your videos will be there. :DTo return to listening to music or looking at Pictures, hold the MODE BUTTON and simply select your desired destination.
This player requires Windows Media Player 11 to transfer music files.
If you are just using windows explorer (my computer) to access the files on the player you might need to set your players usb mode to "MSC", if it is set to "MTP" then you will need to access the mp3 players files via a music management software like winamp or wmp.
When you connect this via the usb cable to you computer you should be able to see it as a separate device in windows explorer. Alternatively if you access windows media player you should be able to see the device on the bottom right hand side. Get windows media player to scan for all you music files. After a while it will show you the music files. YOu can then drag the files you want to your music player.
if your computer recognizes the device as a valid drive (look in 'my computer' folder for it) then you should be able to reformat it.
Right click on the device in my computer, click format, quick format. set to FAT format if it lets you. run the format, then disconnect the device and power it back on. it should re-boot and then try to connect again.
Try using windows medai player to transfer music. or download Rhapsody and try using that.
This is taken from another post, but might work for you as well:
1. Take the battery out of the Sansa player.
2. While the battery is out, plug the Sansa m200 player into another USB port, preferably a rear one or a self powered USB hub, on the computer.
4. If the screen reads ?USB Connected? when the Sansa player is plugged in with no battery, unplug the Sansa player.
5. Hold the "Menu Button" (Power Button) for 45 seconds.
6. Connect it to the computer again (still without the battery).
7. If the screen once again reads ?USB Connected,? disconnect the player and insert a new battery which has never been previously used.
8. Try powering on the player.
If the above procedures (power cycle) didn't work, please repeat the process again but now hold the power button for 2 minutes and wait for at least 5 minutes before plugging in new set of batteries.