Question about Sony VAIO Notebook

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I have Sony Vaio VGN-CS14G laptop and i hav ArcSoft Webcam Companion-2 is not working properly.Whenever i try to open this,it recommends to check online solution..pls give me solution for this..

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On the following web page link you will find the instruction for using the Arcsoft WebCam Companion-2. I hope this information solves you problem with you Sony Vaio VGN-CS14G N notebook computer. Thank you for using FixYa and have a nice day! http://www.sony-asia.com/support/faq/295557/product/vgn-cs14g

Posted on Jun 20, 2009

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There is two reasons of ur webcam not working

1. That web cam is not compatible with the laptop.

2. you might have not installed drivers properly .

also see drivers which u need is of vista or xp . install relevant drivers to run it properly.
this is the main problm with ur cam

Posted on Jun 18, 2009

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I have a sony Vaio VGN_FZ4000, after upgrading to Windows7, it says there is no camara instaled, I went to sony help but all they have are software for the camara no drivers. the camera my laptop have is...


Those 2 software packages offered by Sony on their web site, (a) ArcSoft Magic-i Visual Effects, and
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The Sony drivers support page (for the Vaio VGN-FZ4000):
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Hi,

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Hi,

If the imaging device is missing in the device manager, it is generally considered to be an hardware related issue. But, there are chances even in this situation the camera has worked after performing some troubleshooting steps:

Try opening the preinstalled ArcSoft WebCam Companion Software in the computer and check if there also you are getting the message, " Camera device not found".

If so then the issue may be resolved by reinstalling the Camera driver. In your case the computer uses inbox driver shipped with the OS. But, as it is Sony try reinstall the original ArcSoft WebCam Companion® Software from the esupport website.

If that also doesn't work, download and install the Camera driver:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS140ES&upd_id=4257&os_id=7

While installing the above driver, the computer may prompt an error this update is not for your computer model.

In that case, extract the setup file of the above driver using the Universal Extractor and then run teh setup, this usually works!!!!.

Download the Universal Extractor from the link below:

http://www.softpedia.com/dyn-postdownload.php?p=56951&t=4&i=1


Thanks!!!!

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1 Answer

How to capture picture on motion eye


Hi s_farah07,

You can use the WebCam Companion Software installed in the Computer to capture images using the Motion Eye Camera.

To locate the Application, please click Start, All Programs, ArcSoft WebCam Companion Software and click ArcSoft WebCam Companion. This will open the Appilcation, then you can click the "Capture" option to capture the images.

If the Applications is not available in the Computer, you can download and install it from the below link.

http://s02.download.sony.com/US/pc/SOAVCU-15458700-US.EXE

Hope this helps.

Please let me know if you have any questions or require any further assistance.

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Hi salkh10,

The Motion Eye Camera on the Computer will be enabled automatically when the Computer starts. You will need to open the "ArcSoft WebCam Companion" Software to use the Camera.

You can locate the ArcSoft WebCam Companion Software by click "Start", "All Programs", "ArcSoft Webcam Companion".

This should help you to use the Camera.

If the Camera is not working in the Webcam Compnion Software, you may need to re-install the Drivers and Applications to fix it. Please try using the Application to check if that works.

If not, please post back with the version of the Operating System installed in the Computer.

Thanks,

Good Luck!

Thanks for using FixYa.

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Hi remopuccio,

You can use the Motion Eye Camera using the "WebCam Companion 2" Software installed in the Computer. To locate the Application, please click "Start", "All Programs", ArcSoft WebCam Companion 2" and "WebCam Companion 2".

If the Camera is not working with the WebCam Companion 2 Software, you may need to re-install the Camera Applications and the Drivers in the Computer to fix the issue.

Hope this helps.

Good Luck!

Please post back if you require further assistance.

Thanks for using FixYa.

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3.download and install the camera software from

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

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