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you may deinstall the software from your computer and install it new after, then try, if it is still the same problem go to samsung web side and write your modell name scx4521F then go to download side and download: 1. Printer driver; 2. Scanner driver; 3. Dr. Printer,
when you download the soft ware do not install this direkt from down load, say save then you will find the soft ware in your download folder and you can install this soft ware from this folder as many times you need it. Choos allways the newest version of the soft ware mentioned on the samsung download side for your printer modell, hope this solves the problem.
I have same printer and C1100 also.I looked for the photoconductor parts.Opened photoconductor unit in pieces n reassembled it. there are 2 parts where useless toner is kept in PCU empty them by unscrewing these two parts.The the photoconductor rod is very sensitive and if it needs to be changed I advice buy if not new then refurbished one complete PCU.I know someone who do refurbished PCu and in it uses new photoconductor rod.other then Photocconductor rod all is long life if you empty those two pockets in PCU.refurbished will cost you 70 GBP and if you are looking for that part then so far I am unable to locate it in the market n 70 GBP is not bad for almost new like PCU.