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you may deinstall the software from your computer and install it new after, then try, if it is still the same problem go to samsung web side and write your modell name scx4521F then go to download side and download: 1. Printer driver; 2. Scanner driver; 3. Dr. Printer,
when you download the soft ware do not install this direkt from down load, say save then you will find the soft ware in your download folder and you can install this soft ware from this folder as many times you need it. Choos allways the newest version of the soft ware mentioned on the samsung download side for your printer modell, hope this solves the problem.
First - did you have the printer turned on before installing the software? Printer MUST be ON!
Second - did you install the software before plugging in the usb cable? Printer must be on when cable is plugged in, and should not be plugged in until installation software says to plug it in.
Third - you must completely uninstall any previous printer installations you've done for that printer before attempting another installation. If the printer doesn't work after an install, you must delete the printer under "Printers" in the control panel, and check to see if you need to uninstall the software through the Add/Remove programs portion of the Control Panel. If you do a new install over a bad install, the printer still will NOT work. You must meet ALL these conditions to make the printer work.
Last, but not least, download the printer software from the manufacturer and not from a third part vendor, and make sure you select the correct operating system when you select the software to download.
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name).Un-intall printer and printer software completely.Go to manufacturers website and navigate to their drivers/downloads or support menu.Select your model, choose the relevant software and download to the new folder you created on your desktop.Power down your computer.Reconnect the printer to the computer and turn printer on. Power on pc.Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files.Direct the wizard to your new software, follow the rest of the setup instructions and your done
The only thing you can do here is by a second set of cartridges and swap them back and forth when they run out. Somehow the printer recognizes that the same cartridge was re-installed. But as I said if you have a second set than you can re-fill the second set and they will work. Then when that runs out refill the first set and install those. Go back and forth between the two sets and you will be fine