Question about Xerox DocuMate 272 Path-Through Scanner

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When I scean in a photo on my Documate 272 there are pin stripe lines of green and red through the photo. What can I do to get a clean photo.

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Hello.

I am a Support Engineer with Xerox Scanners.

The problem that you are having is often caused by dust on the scanning glass. Open the scanner and clean the image capture glass. There will be one piece on the lid, and the other on the body of the scanner.

If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.

Regards,
Xerox Scanners Support

Posted on Sep 28, 2012

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Please diagnose to realigning your ink cartridge...

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