Question about Jensen SMP-215 MP3 Player

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The USB device on my mp3 is not recognized.

The USB device is not recognized. It stopped playing music and when I plugged it into my computer, it required a reformat, once reformatted, the device will not open. I don't care if it's blank, I just want to access it. Please help!

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Just try to use another USB connector to plug your MP3.

Posted on Jun 16, 2009

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How to add songs for sony digital music player NW-S703F


When you connect the MP3 player to yourcomputer with the supplied USB cable then computer detects the player as anexternal storage device or a Removable disk, you can then view the folder onyour MP3 player. Open the music folder and create a new folder on the playerexactly the same way you create a folder on your computer's hard drive. Toorganise your music, make a folder name with the name of the music album andplace the album's MP3 files in this folder, then copy the mp3 files from thecomputer into this folder.
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1. Check you USB cable properly connected to the you computer, If cable break or not connected properly, It will show your cable not recognized.

2. If again these problem shows. go to,
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1 Answer

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Is the player working normally otherwise?

If so, then try the player in a different USB port on your computer. When plugged in, the display of the Pearl should say that it is connected to a USB device and it will show up automatically as a removable external drive in your windows explorer.

If not, then upgrade the firmware in the unit and the computer will recognize it again. Download the firmware upgradefrom http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

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release the play button the the term "initalizing" replaces "searching",
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After I did this, my pearl started normally, and my computer recognized it again.

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update your ipod at http://www.sandisk.com/DriverDownload/driverList.asp then plug it into the usb port go to my computer right click the icon when it opens you'll see a folder that says music, photos, record. open the music folder, there you can drop and drag files as long as their mp3 they should play. hopefully after you update your ipod your computer recognizes it. mine recognizes mine but i can only get music on it by opening the folder and coping files into it. may this might help

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1 Answer

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