Cycle stuck on rinse; drained but door will not unlock
Remove the four screws from your dispenser, remove cover, there should be a plastic string, either red,yellow or green pull on it and the door should open. Then remove the four screws aound the door 2 aound door hinge then the other side, remove the front cover, it looks like a small goal post. Remove the the 5/16 screws under the lid. Raise top then you will see your latch assembly. oberverve your latch see if anything is broken. You can order a new latch assemby.Part#22004435 list for about $115.00
SOURCE: Washer stuck between drain and rinse cycle
Could be stripped teeth in the timer gears. I take it if you move it a little it starts moving again?
Make sure the lid safety switch is engaged by the pin on the lid.
SOURCE: it will not drain the water on the rinse cycle
If your washer does not drain you need to check this parts.
If the drain
hose reaches more than about 4 inches
into the laundry tub, cut off the excess.
If your drain hose is lower than the washer's cabinet,
install an air gap/siphon break assembly.
The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer
http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open
http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer
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