Question about Sony Cyber-shot DSC-W80 Digital Camera

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E91:01 error code W80

I have error code E91:01 flashing on the screen. Sony Cybershot W80. I have re-initialized as suggested but error still appears when I turn the camera back on.
Its something to do with the flash- How do I replace a flash card? Does this need a repair at a Sony shop?

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I will forward a link to a page where you can get the information regarding this error message.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1002686

Posted on Jun 17, 2009

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1 Answer

I have a sony cybershot dsc w55 with error e:91:01. i have pressed the reset button and initialised the camera numerous times. the error is removed but the camera will not take a picture in auto or p mode...


E:91:01 is an error code that indicates problem with flash unit circuit in camera.
Flash unit board will be replaced to resolve this problem and temporary fix is to set flash Off quickly, before error could appear after initializing camera, hope this info will help you.
Thanks.

Oct 18, 2010 | Sony Cyber-shot DSC-W110 Digital Camera

3 Answers

Sony Cybershot DSC-W55 Flash Error Code


1. Turn OFF cam
2. Remove the battery or the power supply
3. Turn the switch to CAMERA for about 30 sec
4. Turn the switch to OFF
5. Install the battery or power supply
6. Turn the switch to MEMORY
7. Open the LCD cover and press the RESET button ( small inner button )
8. You will be prompt to adjust date/time. Do it
9. Take some pictures

Mar 24, 2008 | Cameras

2 Answers

When I turn it on the screen stays black until I


  1. Ensure the camera is turned on.
  2. If applicable, ensure the lens cover has been removed before taking pictures.
  3. Ensure the LCD backlight is turned on by pressing the DISPLAY button several times until the screen appears. NOTE: Depending on the camera model, the DISPLAY button may be labeled as DISP or with a display icon [FIG. 1]. This button could be a standalone button or incorporated as one of the control arrow buttons depending on the model of camera.
  4. If operating the camera with a battery, ensure the battery is fully charged.
  5. Ensure the battery is inserted properly in the camera.
  6. If operating the camera with the power adapter, ensure it is plugged into a working AC outlet.
  7. Ensure no Audio/Video (A/V) cables are connected for viewing pictures on a TV; the LCD screen will not display when an A/V cable is connected.
  8. Perform a reset procedure on the camera.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony Service Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

---
Try to reset the camera to original settings:
How to reset a Cyber-shot® digital still camera back to original factory settings. Solution
sp.gif sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.

Jul 25, 2010 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

E:91:01 in DSC-W80


I can't recall all the Sony error codes off the top of my head, but I believe E:91 is that your flash is not working.

Can you take pictures at all or do you get just the error code? If you can take a picture with the flash off then your flash needs to be replaced.

If you can't use the camera you need to first press the reset button, then reset all camera settings to default.

1-3. PROCESS AFTER FIXING FLASH ERROR
When "FLASH error" (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash is changed automatically to disabling charge and flash setting. After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.

Method for Initializing the Flash Error Code
Initialize
Initializes the setting to the default setting. Even if you execute this function, the images stored in the internal memory are retained.
1 Select [Initialize] with v/V/b/B, then press z. The message "Initialize all settings" appears. 2 Select [OK] with v, then press z. The settings are reset to the default setting.

To cancel the resetting
Select [Cancel] in step 2, then press z.
· Make sure that the power is not disconnected during resetting.

Hope this helps.

Thomas D.
Owner, Darntoothysam com
Affordable Digital Camera Repair

Sep 07, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

My Sony Cybershot DSC W55 "7.2 mega pixel" does not flash. Error code E:91:01 ?


Please RESET your camera , go to Menu > Initialize > OK
If problem still exist you need to replace flash unit in camera.
Let me know if you need further help.

Jan 28, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

E91:01 Constant flash sign on Cybershot DSC-W80


Press Menu button
togle across from REC Mode to setup
togle down thrice from camera to setup 1
togle across into sub menu
togle down from four times to Initialize
togle across again to the sub-menu
togle up from cancel to OK
press center button to accept the OK choice
Screen changes and so press okay again
It should restart the camera
Opening on the 'Clock Set' screen
togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
If it is working then don't forget to set your Clock.

Oct 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

E:01:10 Flashing on screen


I do have a DSCT100 cybershot and encountered the same error.

I did a lot of troubleshooting to resolve this error. Here are some tips:

First, make sure the camera has fully charged battery. try to replace the memorystick if possible. If you dont have an extra memorystick, try borrowing one from friends and check if the error will appear. If it does it is a problem on the media.

You could also remove the battery for a few minutes and try again.

If will not work, set the unit in PLAY mode before turning it ON or immediately right after you press the power. If it successfully gets through the PLAY mode, initialize the settings and restart th camera. You could initialize it by going to the menu and then setup.

Hope this helps... ü

Jun 16, 2008 | Sony Cybershot DSC-T200 Digital Camera

8 Answers

E:91:01


No Problem! Press MENU end go to setup, choose initialize to initialize the cam and put all the configs! finish! your problem is over.

Sorry for my english because i'm from Brazil ^^

Mar 06, 2008 | Sony Cyber-Shot DSC-S40 Digital Camera

4 Answers

Flash not working...


I have a DSC-W80 CyberShot I had a problem with the error code on the LCD Screen that said E:91:01. I played with the camera for a little bit and found the if you push the home button and go to settings. When you get to the settings go to main settings, When you get there go to initalize and follow the instructions. MAKE SURE YOU SAVE YOUR PICTURES OR TAKE THE MEMORY CARD OUT OR YOU WILL LOSE ALL THE PICTURES. I hope this will help you.

Jan 21, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

4 Answers

Sony DSC-W50 Flash Error code-E:91:01


I have a method to stop the E:91:01 error flashing on the screen.it were not solve the flash function but atleast you can use the camera without flash. 1)at setup do a initialize. 2)go to flash function to turn off the flash (must do it fast,b4 the E91:01 appear,if not you need to reset it again ) by now E91:01 will never appear.you can use it like normal,be sure not to turn on your flash again or go to night mode.if not you need to perform step 1 & 2 again.hope it help.

Jul 25, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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