Question about Compaq Presario 700 470024-192 Notebook

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DVD drive not responding

My DVD drive won't open and when I go into My Computer and select 'eject' on the dvd drive it says:
"DVD RW drive (E:) is in use. Save any open files on this disk, and then close the files, or programs using the files, and try again."
...although I am not using the drive and there are no disks in it.
I have checked everything about the drive and it all says it is working normally, except that is clearly isnt.
I'm not sure if I need to replace the entire dvd drive or if there is another way.
Please help

Posted by on

  • bre_travel Jun 16, 2009

    The drive is the built in one that comes in the Compaq Presario C700 laptop.
    Before windows opens I cna't put a blank cd in because the drive doesnt open at all.

  • callemeajo May 11, 2010

    What drive you have ?


    Sony Or any other kind if

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  • 115 Answers

Hi before the system goes to enter the operating system i.e windows or any other operating system you insert a empty blank cd into dvd drive and after you enter into the operating system and check the drive that you can open by pressing the eject button. if not your system will affected by virus you have remove the virus and then go for next step. bye

Posted on Jun 16, 2009

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