Question about HP Photosmart C4280 Aio Printer

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"Print Cartridge missing or Not Detected"

HELP!!!!!!!!!!!! Please!!
I see many people are having the same problem as I am. When I turn the printer on, the little screen on the printer says "Print cartridge missing or not detected". Both cartridges are inserted correctly. And are full. I have been through all the suggested remedies; cleaning the copper-coloured contacts; re-inserting the cartridges; taking the power cable off, and re-connecting the printer after 20 seconds. Still the same problem persists. If I buy a new cartridge to finally test the printer, then the previous cartridge is lost, since I am aware that the printer recognises by a code wach cartridge, and therefore the 350XL cartridge I have now, will need to be thrown away. So I am looking for a solution, before I have to throw away this cartridge.

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Kindly check the number of your cartridge and see if that cartridge is the one match to the cartridge required in your printer. What's the last thing u do before the error pop up?

Posted on Jun 16, 2009

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1 Answer

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moz-screenshot.pngmoz-screenshot-1.pngHello.
Lift the cover from your right while being in front of the printer. Leave it powered on.
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Please send your feedback & vote to help us help you!

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    • If the message on the computer does not identify a particular cartridge (it says only Print cartridge error ), follow the steps below to determine which cartridge is causing the problem.
      1. Open the cartridge access door.
      2. Remove either cartridge (not both).
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  • If the problem still occurs, the electrical contact between the cartridges and the printer might be bad. Removing and reseating the cartridges might help. Also, you can clean the electric contacts on the cartridges with a dry cloth.
Hope that will help solve your problem!

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If so, have you removed the clear plastic protection strips from the cartridge heads?

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These Steps should get you pointed in the right direction....

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458297&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Copy and paste in your browser ...

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1 Answer

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