Question about Epson Office Equipment & Supplies
While inserting the tray to print on a CD the tray has stuck inside of the printer and the error message that I get is.
The CD/DVD tray is not set correctly.
Reload the tray and press start to continue.
But I can not reload the tray as I said because it is stuck inside the printer.
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Posted on Jan 02, 2017
Mine did the same, whilst they are very, very fussy the main problem is that you need a few inches of clear space at the rear of the printer when you print CD/DVD because the tray has to be able to pass out the back of the printer before being drawn back in.
Posted on Sep 30, 2007
SOURCE: epson R340 cd tray print problem
You CD tray has a problem. Contact Support at this link.
Posted on Jan 31, 2008
I have several Epson printers and it would seem this is common, I am on my fourth replacement printer, Epson keeps shipping them.
Posted on Apr 15, 2008
I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.
Posted on Feb 27, 2009
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