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CD/DVD tray stuck all the way in my Epson photo R340 printer.

While inserting the tray to print on a CD the tray has stuck inside of the printer and the error message that I get is.
The CD/DVD tray is not set correctly.
Reload the tray and press start to continue.
But I can not reload the tray as I said because it is stuck inside the printer.
Please help.

Regards.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Epson Stylus Photo R300 CD/DVD Tray

Mine did the same, whilst they are very, very fussy the main problem is that you need a few inches of clear space at the rear of the printer when you print CD/DVD because the tray has to be able to pass out the back of the printer before being drawn back in.

Posted on Sep 30, 2007

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map9966
  • 2351 Answers

SOURCE: epson R340 cd tray print problem

You CD tray has a problem. Contact Support at this link.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&category=Products&infoType=Contact&oid=60586&prodoid=58654762

Posted on Jan 31, 2008

  • 1 Answer

SOURCE: Epson R340 not loading ultra premium glossy photo paper correctly

I have several Epson printers and it would seem this is common, I am on my fourth replacement printer, Epson keeps shipping them.

Posted on Apr 15, 2008

  • 1 Answer

SOURCE: Epson stylus photo R300 cd/dvd tray not set correctly

I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.

Posted on Feb 27, 2009

  • 173 Answers

SOURCE: installed epson r340 drivers from epson website -

install PRINT CD software from r340 installer. Just give your yahoo ID i'll send you the right software.

Posted on Mar 02, 2009

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Disconnect the printer from the computer.
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***

Here's generic instruction for you:

If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:

Recommendations:
-Don't force the CD/DVD tray into the printer.
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5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring.
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General tips for CD and DVD printing:
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-All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density.
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