Question about Samsung CLP-315W Laser Color Printer

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I cannot get the Samsung CLP-310 color laser printer to print on glossy card stock (business cards). I have tried putting just one page in the paper tray. The printer starts to take it and then I get paper jam messages. Is there something that I am not doing right?? Help me please!

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  • 53 Answers

Printers are only able to use paper that is within their thickness threshhold. Simply put, the stock you are using is too think for your printer. Try getting some thinner paper and see if that works

Posted on Jun 16, 2009

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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Check your printer's capability.

Buy the card stock they recommend.

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