Question about Sony Cyber-shot DSC-W50 Digital Camera

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Sony DSC- W55

I dunno whats happeneing with my camera.... the pictures come good... but the probs is... iam unable to use any other button in the camera other that the power shoot and the forward n backward button.... the other buttons like delete, menu n display are kinda stuck...., they dont work at all.... its a new camera.... got it just 3 months back..... can anyone help me with it...please?

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Hi Shubha

If it is only 3 months old, you have a service guarantee from Sony. You find your local Sony service center in the blue booklet supplied with the camera.

I will warn you though, sticky buttons normaly indicate moisture or liquid damage to the set. Something Sony might ask you to pay for as this is not covered by their warranty.

Remember to take your proof of purchase with you as this will surely speed up the repair process.

Good luck
Dawiem

Posted on Nov 04, 2007

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