Optical mouse doesn't work.

These optical mouse do not work on a shiny surface. Try using it with a mouse pad or place the mouse on a piece of paper.

check the batteries on the mouse
usually on the underside of a mouse possibly under a plastic sticker rub your fingernail across the top to locate a small (phillips screw) star screw make sure they are connected you can do this by spinning them around and fully charged
hope this heps

Hello ania1997,
I've seen this 'problem' before.
First, disconnect the "Mouse."
Next, click on the "Start Button."
Now, click on the "Control Panel," in the 'start menu'.
Scroll in the Control Panel, and select the "Mouse" applet!
Open the [Mouse Properties], by 2x clicking or,
Right clicking,and open.
From here you want to [Disable the Touchpad Device].
!Beware, that now, you may have to "Manually Navigate."
Without the 'mouse; you will use the "Tab, Arrows, and 'Enter' buttons,
to perform tasks, if the 'optical mouse' doesn't work the first time.
"Restart the computer."
Connect the "Optical Mouse."
"The {Mouse should be detected automatically}."
If you need help with anything else?
"Write a 'comment'; I'll be here to assist you!"
"Best Regards"

Is it not working at all or is it moving erratically across the screen? If it doesn't seem to be working at all, turn off your mouse then unplug the receiver's USB cable from the laptop for about 5-10 seconds then plug it in to another USB port. It may detect a new device, just let it do the automatic installation if it asks. You should here a 'tada' or ding sound when it is plugged in. When installation is completed or about 10 seconds after you hear the sound, turn your mouse back on.

If it still doesn't work, try shutting down your laptop completely instead of just rebooting it.

If it still doesn't work after that, make sure you have a spare USB mouse available then uninstall the software for your wireless mouse or mouse/keyboard combo then reinstall it.

take out battery and replace back in, or reboot

Remove the battery of the mouse and install new one and then press connect button from the mouse side and the receiver side also.
Have a nice day and do not forget to rate please...!

I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

disconnect the small wireless dongle from the back of your computer..reboot the computer..put it back in,,and then press the connect button on bothe mouse and the keyboard to check,,the battery of teh mouse and the keyboard shud be checked if possible

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
Hope this helps. Bud

try to rest the connection by pressing the connect button on the reciever and under the mouse together and relaesing them. it should work