Question about Canon PIXMA MP470 All-in-One Printer

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Same problem I'm having the same problem with my printer, replaced the black cartridge and I'm stuck with error message U163, telling my to load a new cartridge. Help please!

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Please try to remove and reinstall the cartridge again. If your printer still getting same error, it could be the printer is faulty. You have to check it with the manufacturer so they can fix it or probably replace if it still under warranty.

Posted on Jun 16, 2009

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2 Answers

I have canon pixma 310 its say chech ink u163 what thats mean


Good Day Sandip920!

Error U163 means, the printer detected that your black ink cartridge has been refilled with new ink.
It is very easy to clear this error and keep your printer printing.

How?
1. Turn on your printer.
2. When error U163 appears, press and hold the STOP/RESET buton on the printer. Hold it down until the printer self restart and initialize.
3. if after U163 is cleared off and appear another error, U162, press and hold again the STOP/RESET button and wait till printer self restart and initialize again.

Hope this helps!

Don't forget to rate my answer.
Thanks for asking Fixya.

Sep 16, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

My Canon printer MX860 will get half low on ink and freeze up with error U163 telling you to replace the ink cartridge. Is there a way to override this error so you can use the remaing ink?


This just happened with my MX860. I pushed the "Stop" button on the far right of the control panel and held until it beeped. Appears to do some kind of a reset. After that, the U163 error was cleared and it printed again. Don't know how long it will go before that happens again but it is working for now. Hope this helps.

Apr 26, 2010 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Ive replaced black ink cart but it doesnt work,still the message check ink u163 on th LCD.thank you


Either the new ink is a generic cartridge and not reset properly, or one of the other inks is empty. Your display should tell you which ink is empty. U163 just says that one of the inks is empty.

Feb 05, 2010 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'


Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Nov 06, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

I am getting a U163 check ink error, I just installed a new b&W cartridge but color cartridge is empty but still in printer.


Replace the ink
cartridge(s), or press the
OK button.
When selecting to press
the OK button, ink may
run out during printing.

Oct 11, 2009 | Canon MX300 Office All-In-One Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

6 Answers

MX310 error code U163


Hello,

Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)

If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?

The contacts for the ink cartridge are easy to contaminate by accident. Sometimes wiping the contacts off with alcohol will clean them enough for the ink level to be recognized.

Now, and yes, this is a common problem. Press and Hold the Stop/Reset button for 6 full seconds again after cleaning the contacts and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?

How long has it been since you purchased this printer?

Regards,
Worldvet

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Error message Alignment


There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

Dec 06, 2007 | HP PSC 750 All-In-One InkJet Printer

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