Question about Arris SURFboard SBG900 (49402201900) Modem

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Motorola SBG900 Connected but not sending and recieving.

It says that My Motorola SBG900 is connected to the internet but there is no activity, it's not receiving or sending anything (bytes) when I click on the status bar (Local Area Connection).
I am using a Ethernet Cable to connect the SBG900 to my computer.

There is no activity in the receive and sent part but it says I'm connected.

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  • Jordan Mkt Dec 26, 2016

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Its your modem dude.... try to connect it to your main connection..

Posted on Jun 16, 2009


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Posted on Jan 02, 2017


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Hi.. I have just been connected to cable broadband with a Motorola Surfboard SBG9001 modem. I don't have any security, how can I change that so that the neighbours get free internet. Thanks

Open Internet Explorer and type in the location for a web address.
When the SBG900 page appears choose WIRELESS on the left.
When WIRELESS appears click SECURITY AND stay on the basic page.
Choose WPA as the SECURITY MODE.
Use your phone number as your passphrase
Under the WPA CONFIGURATION section choose TKIP and LOCAL WPA-PSK.
Then click SAVE CHANGES.
The SBG900 may restart before the changes take effect.

May 17, 2011 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Unable to wireless connect TP-Link TL-WR841ND to Motorola SBG900

DO any of these error conditions show up on the front panel display?

Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
power outlet
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged

If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.

Feb 28, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

I have the sbg900. It suddenly quit working. I get the green power light and orange wireless light. The recieve light blinks slowly. The send, online, and activity lights do not light at all. The wireless...

Best to call up the cable company and go thru the phone may just find that they're having trouble in your area...
They can also send a reset signal to your modem too.
Give em a call..

Jun 07, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola SBG900 looses internet connection

if its working proprly with xp computer then i am 100% sure that this modem does not support vist...
Try to contact manufacturer ......or look for user manual...

one more thing try to update your Ethernet driver......may solve it...

happy to help

Aug 18, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Bridging a Motorola SBG900 to a Speedstream 4200

You can't use the Motorola SBG900 for that. The only way it might work is if the Motorola SBG900 had a 4-port Ethernet switch built into it.

Sep 16, 2017 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Motorola SBG900 - network cannot see hardwired computer

Try to logon to the configuration page of your router and from there you can able to setup the Local Domain Name on it for your network.

Mar 08, 2009 | Arris SURFboard SBG900 Wireless Router...

2 Answers

Can I use my router just as a Wireless router with a DSL .

i doubt it will work. most times the cable companies give you a modem/router all in one box. the problem is there in no inbound connection to recieve an internet signal other than the cable cord connection. with the dsl modem you will need a seperate router. they cost around $40-50 on avg

Feb 05, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Motorola sbg900 wireless modem

have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Apr 08, 2007 | Arris SURFboard SBG900 Wireless Router...

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