I purchased this unit a couple months ago and have tried to use it a number of times. On Hi the unit will not heat a cup of water too hot to stick your finger in. I put my meal in it several times and 5-6 hours later noting had happened. Sent Jardenstore.com an email about a month ago and they will not send a reply. I think I got a dud and just want a refund. Will never buy a Rival product again.
-   Actually not exactly same, I have a slow cooker wired burn, I don't know which wire connected to power wire, as I believe they are based on theory, can any more tell me how to fix this problem. It is a red wire connected to heating element. If possible, can you show me inside picture-   paulchen119
I have the same thing - brand new crockpot, plugged it in, brushed my hand against it 20 minutes...
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I have the same thing - brand new crockpot, plugged it in, brushed my hand against it 20 minutes later and just about burned myself. Shouldn't the outside just be warm?!
I've lost the instructions for my crockpot and don't know if it needs to be full to a certain level....
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I've lost the instructions for my crockpot and don't know if it needs to be full to a certain level. At the moment the contents are only about 2 inches deep and the outside/top are extremely hot. Does it need to be full to operate properly?
easy queswtion...my rival slow cooker is about 20 years old...4 quart. Is it acceptable to load...
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easy queswtion...my rival slow cooker is about 20 years old...4 quart. Is it acceptable to load the stoneware with the ingredients for a meal the night before..and keep in fridge overnight??In the morning..put the stoneware into the cooker and then plug it in?????
dave
DParsons@aol.com
I have the Rival Smart Pot model # 5855, is this the same as the Rival 38651?
Can I buy a...
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I have the Rival Smart Pot model # 5855, is this the same as the Rival 38651?
Can I buy a replacement stoneware liner for my crock pot?
I need a replacement 4 qt. stoneware liner in black. Can you help?? Pam Petronio